Job Description Summary

GE Aerospace supports regional customers by delivering high-quality aftermarket repair and overhaul services for both commercial and military DOWTY Propeller products. This position oversees the successful operation of the Propeller repair and overhaul workshop located in Brisbane, Queensland, ensuring customer satisfaction through the highest standards of avionics repairs, customer service, communication, continuous improvement, and operational excellence.
Reporting to the Operations Director and collaborating with peers and key stakeholders, the DOWTY Operations Manager will deliver industry-leading component maintenance services while ensuring planned operational output for the business. This role includes hands-on repair activities, product release, and quality assurance checks to maintain aviation standards.

Job Description Company Overview:

Working at GE Aerospace means you are bringing your unique perspective, innovative spirit, drive, and curiosity to a collaborative and diverse team working to advance aerospace for future generations. If you have ideas, we will listen. Join us and see your ideas take flight!

Site Overview:

GE Aerospace in Australia, has sites in Brisbane, Newcastle, Richmond, Bundamba, and Matraville. Since 2005, we’ve driven innovation and supported avionics, propeller, and power systems across a diverse range of aircraft platforms for our customers. At our Brisbane facility, you'll work with highly skilled technicians on cutting-edge technology for civilian and military aircraft. We are committed to developing early career talent through student-focused programs and fostering a culture of respect and community support. Be part of a team that values giving back and making a difference in the aerospace industry.

Role Overview:

• Lead your team to achieve operational, quality, and safety goals, managing 10–20 direct reports, including sub-leadership responsibilities.

• Interface with a diverse customer base on highly technical DOWTY products and service models.

• Drive continuous improvement on key operational metrics, including:

• Safety Performance

• Warranties & Quality escapes

• On Time Delivery (OTD)

• Turn around time (TAT)

• Productivity

• Work in progress (WIP)

• Aging Work in progress (AWIP)

• Champion the implementation of FLIGHT DECK (GE Aerospace's proprietary lean operating system) by collaborating with the Lean leader and promoting a culture of continuous improvement.

• Lead lean improvement projects by analyzing operational data to deliver measurable improvements in business metrics.

• Develop a safe, inclusive, and high-performing team to support a professional and profitable avionics workshop.

• Act as the Responsible Manager for the workshop, ensuring quality output, participating in audits, implementing corrective actions, and fostering a positive quality culture.

Required Qualifications:

• Full Working rights in Australia
• Minimum Diploma level or equivalent in a related aviation field (e.g., Aeroskills, Aeronautical, Electronics, Electrical Engineering, or Maintenance Management).
• Experience in program or technical operational management.
• Knowledge of aircraft regulations, standards, and frameworks.
• Experience with Safety Management Systems (SMS) and the ability to produce required documentation.
• Extensive experience in performance management and training/development of direct reports.
• Strong understanding of mechanical/propeller component maintenance and repair processes.
• Proven ability to identify, develop, plan, and implement lean improvement projects.
• Eligibility to obtain and maintain an Australian Defence Security clearance if required.

Preferred Qualifications:

• Certificate IV in Trainer/Assessor qualification.
• Formal supervision qualification (Certificate IV or above).
• Lean qualifications.
• Completed or currently pursuing a degree in Business or a related field.

Employee Benefits

• Strong focus on work-life balance, with Monday–Friday schedules in a brand-new facility
• Additional leave options available, including eligibility for an extra week of paid leave based on program criteria
• Flexible Work Arrangements (FWA), Career Breaks, Social/Civil Responsibility leave, and Recreational Leave supported in line with policy
• Comprehensive corporate health cover and insurance program
• Attractive corporate discount programs to popular retailers
• Role includes international travel

At GE Aerospace, we have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen. Here, you will have the opportunity to work on really cool things with really smart and collaborative people. Together, we will mobilize a new era of growth in aerospace and defense. Where others stop, we accelerate.