Job Description Summary

As the Global Storefront Quality Manager you will oversee, ensure, and enhance Storefront’s capabilities to comply with external standards and regulations, particularly in alignment with Aerospace Standard AS9120. This role involves collaboration with multiple storefront leaders, including utilizing and training FLIGHT DECK problem solving and action planning. You will be responsible for defined work or projects, providing technical expertise for product hardware and industry standards inquiries, follow individual and departmental work plans, meet short-term objectives, and support resolving issues through immediate action planning.

Job Description

Roles and Responsibilities:

Drive the Storefront Quality performance management process utilizing Smartsheet and review of key performance indicators (KPIs), facilitate Daily and Weekly Operating Reviews (DORs/WORs) on behalf of Quality, and support annual Quality Management Review – (QMR)

Provides Technical guidance for product nonconformity coming from repair vendors and suppliers, and support Supplier Corrective Action Requests.

Maintains and continuously improves the Quality Management System (QMS) documents ensuring it evolves with the businesses and regulatory needs.

Plans and conducts internal audits throughout Storefront processes to verify adherence/compliance, identify gaps, and always keep the Storefronts audit ready.

Creates, reviews, and controls, Standard Operating Procedures (SOPs) utilizing FLIGHT DECK, to ensure uniform practices, reduced variation, and repeatable results across Storefronts.

Leads preparation and coordination for external audits (i.e. AS9120, GE Aerospace Head Quarters Quality Systems Audit (QSA), Customer and Supplier audits, etc.) and sustains ongoing compliance.

Trains Global Storefronts on QMS requirements, Quality policies, and FLIGHT DECK Fundamentals including but not limited to: Problem Solving, Action Planning, and Standard work to embed Quality thinking across the organizations.

Required Qualifications:

Experience:

Minimum of 3 years of experience in aerospace, aviation, or MRO environments, with direct involvement in aftermarket, MRO, and/or hands-on work with GE Aerospace commercial engines or similar turbine engine products.

Quality Management & Regulatory:

Comprehensive understanding of Quality Management Systems (QMS) with at least 3 years of practical experience applying or supporting QMS processes.

Working knowledge of industry and regulatory standards such as AS9120, FAA, and/or EASA regulations, demonstrated through participation in audits, certifications, or compliance activities.

Technical Background:

Previous technical experience in aftermarket, MRO, and/or GE Aerospace commercial engine facilities (e.g., component repair, module or engine-level work, shop operations, or technical support).

Communication Skills:

Demonstrated excellent written and verbal communication skills, including at least 2 years of experience collaborating with cross-functional, multicultural, or geographically dispersed teams (e.g., supporting global sites or customers).

Travel Requirement:

Ability and willingness to travel as business needs require” to support global Storefront facilities.

Desired Characteristics/Skills:

Knowledge of the FLIGHT DECK (Continuous Improvement) Fundamentals

Deep knowledge of Regulatory standards (i.e. FAA/EASA/CAA, etc.)

Previous experience in technical aftermarket,

Additional Information

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No