Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Secret

Public Trust/Other Required:

None

Job Family:

Functional Experts

Job Qualifications:Skills:

Incident Management, Issue Management, ITIL Incident Management, Major Incident Management, Process Documentation
Certifications:

None
Experience:

5 + years of related experience
US Citizenship Required:

Yes

Job Description:MEANINGFUL WORK AND PERSONAL IMPACTThe Watch Officer is responsible for maintaining continuous operational oversight and ensuring effective coordination, communication, and response to all incidents and activities within the watch area. This role requires sound judgment, situational awareness, and the ability to make timely decisions in a dynamic environment to support mission objectives and organizational readiness.

• In charge of Day time operations and incident response. Make vital decisions on how to address and handle incidents throughout the shift
• Oversee daily shift operations during week and weekends when Task Leads and other Leadership team members are not immediately available
• Ensure staff coverage and availability in all areas of the program where applicable
• Execution of On-Call to address incidents as prescribed in the GECOS Major Incident
• Plan
• Execute emergency response procedures and address facility concerns
• Be able to address security concerns, know how to contact GDIT security and other stakeholders when needed
• Serve as the primary point of contact and decision authority during business hours for operations, incidents, and facility matters.
• Oversee shift operations during dayshift for weekends, and holidays, ensuring adequate staffing, coverage, and continuity of mission support.
• Monitor and update the Master Station Log, NOC/SOC displays, and prepare updates for daily stand-up briefs.
• Track and manage Critical, High, and High-Visibility Incidents, ensuring timely escalation, stakeholder notification, and proper documentation.
• Lead incident coordination and response in accordance with the programs Major Incident Plan, including on-call activation when necessary.
• Ensure facility and security readiness, addressing environmental issues, access control, and physical security incidents as needed.
• Coordinate with IT Operations to ensure accurate and timely notifications and reporting (e.g., NMAs, CCIRs).
• Act as Major Incident POC, providing situational updates to leadership and assisting with COMMOPS briefs.
• Maintain and audit personnel status (PERSTAT) records during day shift operations.
• Support system access and security processes, including reviewing and approving eMASS access requests in accordance with RMF and DoD guidelines.
• Assist in examining system security architectures, identifying vulnerabilities, and supporting authorization efforts per DoD, Army, and NIST requirements.
• Develop and maintain process documentation, SOPs, and training materials to enhance operational efficiency and compliance.

WHAT YOU’LL NEED:

Education/Equivalent Training Required:

• Bachelor’s degree in IT, or a related field preferred; equivalent education, training, or experience accepted.

Years of relevant experience:

• Minimum of 5 years of experience in Watch Officer, IT operations, or related technical roles.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent communication and briefing skills, capable of engaging senior military and government leaders.
• Proven reliability, adaptability, and ability to perform under pressure.
• Familiarity with DoD account request procedures (DD Form 2875) and ACTCS training system.
• Strong organizational and documentation skills; ability to manage multiple priorities.
• Self-motivated and committed to continuous learning and process improvement.

Certification Requirements:

• Must meet DoD 8570.01-M IAT Level II baseline certification (e.g., CompTIA Security+ CE) prior to start. Will need to obtain an additional computing environment certification within six-months of hire based on position designation (e.g., ITIL 4 Foundation).

Clearance Requirements:

• Must have a minimum of an active Secret clearance at time of interview be maintained.

Work Location:

• Full time onsite support at the program in Falls Church, VA.

Shift Options:

• 12-hour shifts w/ one 8-hour day for a total of 80 per pay period; specific schedule will be discussed during interview.

Travel:

• Less than 10%.

GDIT IS YOUR PLACE

• At GDIT, the mission is our purpose, and our people are at the center of everything we do.
• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITYExplore a career in program management at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.

The likely salary range for this position is $85,000 - $115,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA VA Falls Church:

Additional Work Locations:Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans