Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

MBI (T2)

Job Family:

IT Infrastructure and Operations:

Job Qualifications:

Skills:

Enterprise IT, Network Infrastructures, Telecommunications

Certifications:

None

Experience:

10 + years of related experience

US Citizenship Required:

No

Job Description:

Join GDIT to support the Department of Veterans Affairs (VA) through the NEDIIS program. As the Telecom Transition Manager, you will lead the coordinated transition of network and telecommunications services from the outgoing contractor into steady‑state GDIT operations. This role ensures a smooth, controlled, and fully documented handoff to support VA OIT’s mission‑critical infrastructure.

• How You Will Make an Impact• Lead and manage the end‑to‑end transition of network and telecom services with minimal disruption to VA operations.

• Participate in reviews of existing program documentation to ensure full understanding of technical, operational, and contractual requirements.

• Observe and engage in knowledge‑transfer activities, including desk‑side shadowing of the outgoing contractor, learning SOPs, workflows, tools, and stakeholder roles.

• Acquire full access to and understanding of all tools, repositories, systems, and operational data required for transition and ongoing support.

• Provide the VA COR with ongoing status regarding onboarding requirements, training, clearances, access requests, and certification progress.

• Oversee development of transition documentation, including runbooks, SOPs, readiness checklists, and operational handoff materials.

• Coordinate with engineering, NOC, operations, and security teams to ensure readiness for TIC, SD‑WAN, WAN/LAN, and telecom services entering production.

• Support TIC gateway design, configuration review, and technical refresh efforts when required for transition readiness.

• Provide Tier IV escalation support for high‑complexity network and telecom issues during transition.

• Maintain alignment with VA policies, NIST SP 800‑53, TIC 3.0, Zero Trust, and ATO sustainment requirements.

• Communicate transition status, risks, dependencies, and milestones clearly with internal and external stakeholders.

• Support vendor evaluations, technology assessments, and pilot activities associated with modernization efforts.

• Mentor team members and ensure adoption of transition processes and best practices.

• What You’ll Need to Succeed• Bachelor’s degree in Telecommunications, IT, Engineering, or Computer Science (or equivalent experience).

• 5+ years of experience delivering enterprise telecom or IT services within complex organizations.

• Demonstrated experience leading service transitions in federal or regulated enterprise environments.

• Hands‑on experience with TIC 3.0, WAN/LAN, SD‑WAN, circuit provisioning, IPS/IDS, DNS filtering, and cloud‑connected network services.

• Strong working knowledge of ITIL service transition practices and NOC operational workflows.

• Experience developing SOPs, runbooks, readiness assessments, and transition documentation.

• Familiarity with NIST SP 800‑53, RMF, Zero Trust, FedRAMP, and ATO processes.

• Experience working in multi‑vendor/SIAM environments with cross‑domain coordination and shared KPIs.

• Proficiency with monitoring and observability tools such as Solar Winds, Splunk, Data Dog, Wireshark, or similar.

• Strong communication skills and experience interfacing with CORs, COs, PMO leadership, and technical SMEs.

Required Certification:

CCNA or CCNP:

• Desired Certifications• PMP

• ITIL Foundation / ITIL 4

• SAFe Agilist or Scrum Master

• AWS or Azure Architect certifications

• Security & Location• Must be able to obtain a Public Trust clearance.

• Hybrid role based in Martinsburg, WV or Austin, TX.

• Visa sponsorship will not be provided for this position.

GDIT IS YOUR PLACE:

• At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities

• Support: An internal mobility team focused on helping you achieve your career goals

• Rewards: Comprehensive benefits and wellness packages, 401K with company match, competitive pay and paid time off

• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY:Explore an enterprise IT career at GDIT and grow alongside colleagues committed to driving operations forward.

The likely salary range for this position is $114,750 - $155,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Hybrid

Work Location:

USA DC Washington:

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans