Imaging Support Associate

• Creates imaging media imaging discs fulfills requests for image sharing
• Communicates with patients and external providers offices through multiple means of contact
• Complies with all HIPAA guidelines for fulfilling standard
• Utilizes electronic health records to verify patient and imaging study information
• Utilizes multiple imaging platforms to import and export medical images
• Works professionally to communicate with residents, attending physicians, radiologists, and contracted teleradiology services regarding radiology reads
• Serves as a liaison to resolve unread studies
• Works professionally to communicate between patients, providers, radiologists, technologists, and contracted teleradiology
• Collaborates closely with Radiology Information System Analyst team and escalates issues for timely resolution
• Monitors worklists and reports to ensure timely electronic validation of completion of imaging exams; follows up with technologists or radiologists as applicable

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.