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职位Garmin

Customer Experience Associate Garmin Store - Part time

Garmin

Customer Experience Associate Garmin Store - Part time

Garmin

Santiago de Chile, Chile

·

On-site

·

Part-time

·

1w ago

Overview We are seeking a part-time Customer

Experience: Associate Garmin Store at Santiago, Chile.

In this role, you will be responsible for delivering outstanding customer service and driving sales across Garmin’s product portfolio in the Garmin retail store which involves providing expert product knowledge, conducting demonstrations, providing technical support, and ensuring a positive and informative shopping experience that encourages customer satisfaction and repeat business.

Essential Functions Greet customers and ascertain their needs to provide effective assistance Provide expert product knowledge and demonstrate features and benefits of Garmin devices Maintain a thorough understanding of Garmin products, especially their features and benefits, and be able to clearly articulate them Assist customers in making informed purchasing decisions by offering tailored recommendations Process sales transactions accurately and efficiently using POS systems Meet individual sales goals and contribute to achieving team sales goals Ensure products are displayed according to company merchandising standards Professionally handle customer inquiries/requests and resolve issues related to products, orders, and returns Provide customer training on device operation, including updates and maintenance Utilize internal systems effectively to respond to customer needs and manage transactions Report any issues affecting customer satisfaction to management Follow company policies and procedures Actively promote and upsell related products, accessories, and services Contribute to a positive and supportive work environment and represent the company positively Assist in receiving, unpacking, and organizing new product inventory Utilize strong organizational and administrative skills to manage and complete assigned projects efficiently Act as a knowledgeable and professional ambassador for Garmin at industry and professional events, fostering positive relationships and promoting the brand Basic Qualifications High School Diploma or GED Must possess a minimum of 3 years demonstrated experience performing a customer service role substantially similar to the essential functions of this job description Demonstrated strong and effective verbal, written, and interpersonal communication skills Must be team-oriented, possess a positive attitude and work well with others Must possess a demonstrated ability to grasp new concepts quickly Must possess proficient and effective data entry skills Must possess proficiency using personal computers relevant to the essential functions of this job description Must possess personal or professional demonstrated technical aptitude that ensures effective performance of the essential functions of this job description Desired Qualifications Proven experience in a retail environment providing exceptional customer service Demonstrable knowledge and hands-on experience with a wide range of consumer electronics Garmin International is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.

Essential Functions Greet customers and ascertain their needs to provide effective assistance Provide expert product knowledge and demonstrate features and benefits of Garmin devices Maintain a thorough understanding of Garmin products, especially their features and benefits, and be able to clearly articulate them Assist customers in making informed purchasing decisions by offering tailored recommendations Process sales transactions accurately and efficiently using POS systems Meet individual sales goals and contribute to achieving team sales goals Ensure products are displayed according to company merchandising standards Professionally handle customer inquiries/requests and resolve issues related to products, orders, and returns Provide customer training on device operation, including updates and maintenance Utilize internal systems effectively to respond to customer needs and manage transactions Report any issues affecting customer satisfaction to management Follow company policies and procedures Actively promote and upsell related products, accessories, and services Contribute to a positive and supportive work environment and represent the company positively Assist in receiving, unpacking, and organizing new product inventory Utilize strong organizational and administrative skills to manage and complete assigned projects efficiently Act as a knowledgeable and professional ambassador for Garmin at industry and professional events, fostering positive relationships and promoting the brand
Basic Qualifications High School Diploma or GED Must possess a minimum of 3 years demonstrated experience performing a customer service role substantially similar to the essential functions of this job description Demonstrated strong and effective verbal, written, and interpersonal communication skills Must be team-oriented, possess a positive attitude and work well with others Must possess a demonstrated ability to grasp new concepts quickly Must possess proficient and effective data entry skills Must possess proficiency using personal computers relevant to the essential functions of this job description Must possess personal or professional demonstrated technical aptitude that ensures effective performance of the essential functions of this job description Desired Qualifications Proven experience in a retail environment providing exceptional customer service Demonstrable knowledge and hands-on experience with a wide range of consumer electronics Garmin International is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.

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关于Garmin

Garmin

Garmin

Public

Garmin Ltd. is an American multinational technology company based in Olathe, Kansas. The company designs, develops, manufactures, markets, and distributes GPS-enabled products and other navigation, communication, sensor-based, and information products to the automotive, aviation, marine, outdoors,...

10,001+

员工数

Olathe

总部位置

$13.2B

企业估值

评价

4.2

10条评价

工作生活平衡

3.8

薪酬

3.2

企业文化

4.3

职业发展

3.1

管理层

3.9

75%

推荐给朋友

优点

Supportive management and leadership

Good work-life balance and flexibility

Collaborative team environment

缺点

Limited career advancement and growth potential

Fast-paced and stressful environment

Compensation could be better

薪资范围

48个数据点

Junior/L3

Junior/L3 · Business Development

0份报告

$65,670

年薪总额

基本工资

-

股票

-

奖金

-

$55,819

$75,521

面试经验

3次面试

难度

3.0

/ 5

时长

14-28周

录用率

33%

体验

正面 33%

中性 67%

负面 0%

面试流程

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Technical Interview

5

Final Interview/Onsite

6

Offer

常见问题

Coding/Algorithm

Technical Knowledge

Embedded Systems

Behavioral/STAR

Past Experience