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Account Executive - Enterprise

Freshworks

Account Executive - Enterprise

Freshworks

Miami

·

On-site

·

Full-time

·

2w ago

As a Account Executive - Enterprise, you will play a key role in driving growth and closing complex sales deals within your territory. You’ll own and develop new strategic and enterprise accounts, strengthen relationships with existing customers, and use your SaaS expertise to connect with C-level executives and technical decision-makers. We’re looking for someone who is curious, collaborative, and motivated to create real impact for customers. What you'll do: - Engage, Discover & Drive Results: Execute territory strategies to win new enterprise business, expand market presence, and consistently exceed growth targets. - Execute the Sales Process: Lead the full sales cycle from prospecting to negotiation and closure while surpassing revenue goals. - Articulate Value: Build trusted relationships with C-level executives by understanding their business challenges, tailoring industry-relevant use cases, and delivering outcome-driven value conversations. Stay informed on competitive dynamics and product innovation to represent Freshworks confidently. - Learn & Collaborate: Partner cross-functionally with Business Development, Pre-Sales, Marketing, Implementations, Billing, and Deal Desk to deliver seamless customer experiences. Mentor and coach peers to strengthen overall team performance. - Hunt & Prospect: Develop and maintain a robust, high-quality pipeline with accurate forecasting and complete opportunity tracking. Travel as needed to engage customers in person, build meaningful relationships, and represent Freshworks with authenticity and purpose. ## Qualifications - Experience that counts: 8 to 10+ years in quota-carrying, closing SaaS sales roles focused on enterprise accounts, with a strong track record of consistently meeting or exceeding revenue goals. - Strategic mindset: Proven ability to navigate complex, medium-to-long enterprise sales cycles, foster trusted relationships with both technical and executive stakeholders, and deliver measurable business outcomes. - Revenue focused: Skilled in prospecting, pipeline management, and accurate forecasting, ensuring a consistent flow of opportunities and predictable results. - Domain knowledge: Strong solution-selling skills with the ability to listen, understand diverse customer challenges, and position software solutions (e.g., ITSM, IT infrastructure, EX platforms) that enhance productivity, engagement, and ROI. - Strong communicator: Collaborative and analytical, with a customer-first mindset and the ability to partner across teams and use insights to drive sustainable growth. ## Additional Information The annual base salary range for this position is $127,800 — $183,655 USD + Variable Compensation Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits. At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.

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About Freshworks

Freshworks

Freshworks Inc. is a cloud-based software-as-a-service company, founded in 2010 in Chennai, India. The company provides cloud-based tools for customer relationship management (CRM), IT service management (ITSM), and e-commerce marketing.

1,001-5,000

Employees

San Mateo

Headquarters

$13B

Valuation

Reviews

3.7

1 reviews

Work Life Balance

3.0

Compensation

4.0

Culture

2.0

Career

2.0

Management

2.0

25%

Recommend to a Friend

Pros

Competitive compensation packages

Better salary offers than campus placements

Good initial job opportunities

Cons

Unexpected layoffs without warning

Lack of job security

No severance support during transitions

Salary Ranges

37 data points

Mid/L4

Mid/L4 · Manager Corporate Strategy

2 reports

$182,773

total / year

Base

$158,933

Stock

-

Bonus

-

$177,511

$188,035

Interview Experience

45 interviews

Difficulty

3.1

/ 5

Duration

14-28 weeks

Offer Rate

42%

Experience

Positive 68%

Neutral 17%

Negative 15%

Interview Process

1

Phone Screen

2

Technical Interview

3

Hiring Manager

4

Team Fit

Common Questions

Technical skills

Past experience

Team collaboration

Problem solving