Commercial Director

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A warm welcome framed by spacious, modern design awaits you in the heart of Toronto's historic Yorkville neighbourhood. Enjoy authentic French cuisine paired with one of our 350 wine labels at Café Boulud, and specialty craft cocktails at our spirited lobby lounge and bar. Enjoy the serenity of our Forbes Travel Guide Five-Star rated Spa, or step out and explore the vibrant character of Toronto's most glamorous shopping and restaurant district.

Join our team!

Are you ready to take the next big step in your hospitality career? Four Seasons Hotel Toronto is currently looking for a talented and dynamic Commercial Director who shares our passion for excellence and who infuses enthusiasm into everything they do!

About the role:

The Director of Commercial forms part of the Hotel Leadership team who collectively makes key strategic and operational decisions for the Hotel.  As the revenue leader for the Hotel, you will be responsible for a team that includes Catering, Conference Services, Public Relations, Marketing, and Sales for the hotel and all outlets. Your strong relationship building skills and ability to learn the local market will allow for genuine team interactions and engagement.

We are looking for individuals who are strategic, proactive, influential, energetic and who have a proven track record in both sales and marketing.  Applicants need to evidence strong revenue and budget management skills, have a creative flair for marketing, have good communication and interpersonal skills and demonstrate effective leadership.

What you will do:

This individual will provide strategic leadership to the Marketing, Sales, Catering, Conference Planning, and Revenue teams in the hotel, ensuring that all activities and bookings are focused to yield maximum commercial results.

Applicants need to have evidence of strong marketing , positioning, budget management skills and have a creative flair, have good communication and interpersonal skillsand demonstrate effective leadership.

The Commercial Director sits on the Hotel’s executive leadership team and directs and oversees all sales and commercial activities

This individual will develop the local Hotel brand and narrative including the Hotel positioning in the market, the storytelling and subsequent programming.

The Commercial Director must be able to execute and effectively communicate strategies and tactics employed to all key stakeholders, including Ownership, the Hotel team and our Corporate Office.

What you will bring:

Currently a Commercial Director in a dynamic urban environment

Luxury Hotel Experience is a must

College Degree in Business, Hospitality, or Marketing Preferred

Applicants are required to have atleast 5 years leading multidisciplined departments within the commercial space.

What we offer:

Paid time off, including vacation days, management holiday days, and sick days.

Exclusive discount and travel programs with Four Seasons Hotels and Resorts worldwide.

Complimentary meals in our employee dining room, OASIS.

Complimentary dry cleaning of business attire.

Excellent Training and Development opportunities, including educational assistance, discounted e-Cornell courses, and access to complementary e-training.

Robust extended flex benefit plan, including medical, HCSA, dental, vision, life insurance, virtual health care, Employee and Family Assistance Program.

Employer paid retirement plan with RRSP/TFSA flexibility.

We look forward to receiving your application!

Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.