About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort.

We’re Hiring!

Come join our Four Seasons Family! If you love making memories happen and working as a team…we might have the perfect job for you. Join our BANQUETS team as an ON-CALL Banquet Server. This position will not have a steady schedule. You will be scheduled based on business needs.

About Four Seasons Resort and Residences Napa Valley

Situated at the northern end of Napa Valley off the famed Silverado Trail, Four Seasons Resort and Residences Napa Valley offers experiences that capture the imagination of even the most seasoned wine country visitors.

The Position/Role

Four Seasons Resort and Residences Napa Valley is looking for an On-Call Banquet Servers. Banquet Servers will assist guests by providing exceptional and anticipatory service during events, is knowledgeable of menu and preparation methods. Banquet Servers will follow orders set by the event plan and managers.

Responsibilities

• Offer pre-determined menu selections to each table; maintain knowledge of each selection’s, origin, taste, and preparation method.

• Communicate guest orders including any special needs or requests to the Banquet Manager or kitchen; check completed kitchen orders with the guest’s original order; transport items to the guest table in a timely manner to ensure proper food quality.

• Greet guests in a professional manner and respond urgently and appropriately to guest concerns and requests.

• Assist in set-up of linen, china, glass, silver, and accent pieces for each function according to the banquet event order.

• Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.

• Breakdown, clean and set-up of tables, buffets, and food stations.

• Plate, prepare and serve food.

• Take Guest reservations.

• Assist with set-up and breakdown of banquet events.

• Perform other tasks or projects as assigned by management.

• Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed.

• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Em Pact.

• Work harmoniously and professionally with co-workers and supervisors.

Who You Are

• High School Diploma or equivalent

• Preferred experience in a luxury hotel in food and beverage service or related work

• Must be flexible with schedule – Able to work weekdays, weekends, holidays, evening/overnight shifts

• Strong oral presentation skills

• Ability to follow detailed instructions regarding events

• Ability to execute tasks independently and in a team

• Ability to multi-task in a high volume and demanding environment

• Strong problem-solving skills, ability to handle difficult situations

• Valid driver’s license and clean driving record

This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization.

About the company

Four Seasons prides itself on the commitment to the Golden Rule philosophy and strives to provide the best possible experience for both our guests and employees. Our employee-centric approach will have you feeling like family in no time!

Benefits & Compensation Information Four Seasons Resort and Residences Napa Valley oncall employees can enjoy:

• Hourly: $17.45

• Complimentary Employee Meals

• 401k Retirement Plans

• Opportunity for career advancement

To apply, please click on the “APPLY” button and create an account. There will be a short questionnaire for you to complete and a section for you to attach your Resume/CV and Cover Letter. Please attach your Resume/CV in PDF or Word format. Applications/Resumes will only be accepted on this website. Please do not email your information. Thank you for your understanding.

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at jobs.napavalley@fourseasons.com.

Four Seasons is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the 'EEOC is The Law' Information poster please visit this website: Know Your Rights.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf