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Front Office Guest Relations Officer

Four Seasons

Front Office Guest Relations Officer

Four Seasons

Taipa, Macao, China

·

On-site

·

Full-time

·

5d ago

Embrace the opportunity to become a Front Office Guest Relations Officer at Four Seasons Macao. Deliver exceptional guest experiences, manage check-ins and check-outs, and resolve guest requests in a luxury hospitality environment. If you excel in customer service and thrive in a dynamic setting, this is your opportunity to shine in a world-class hotel.

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About Four Seasons

Four Seasons

Four Seasons Hotels Limited, trading as Four Seasons Hotels and Resorts, is a Canadian luxury hotel and resort company headquartered in Toronto, Ontario, Canada. Four Seasons currently operates more than 100 hotels and resorts worldwide.

10,001+

Employees

Tokyo

Headquarters

Reviews

4.3

10 reviews

Work-life balance

3.2

Compensation

4.1

Culture

4.4

Career

3.8

Management

4.2

78%

Recommend to a friend

Pros

Supportive management

Great benefits and competitive pay

Strong team culture and diversity

Cons

Long hours and demanding workload

High expectations and stress

Limited career advancement

Salary Ranges

26 data points

Junior/L3

Mid/L4

Junior/L3 · GUEST RELATIONS MANAGER

2 reports

$76,713

total per year

Base

$59,010

Stock

-

Bonus

-

$76,713

$76,713

Interview experience

2 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer rate

50%

Experience

Positive 50%

Neutral 50%

Negative 0%

Interview process

1

Interview