Inside Sales Representative (Renewals)

Location: Warszawa, Poland (can be flexible)

The Role

We are seeking upbeat, focused and well-organized individuals, to expand our successful Inside Sales Team. Achieving our future goals and remaining a leader in our field, requires exceptional individuals who can share and understand our passion for success.

By working with a team of External Account Managers, on either a defined Territory or a defined account list, you will work as part of the “account team” to effectively engage the market to increase revenues and margin within your region/accounts. The role of the Inside Sales Representative is 100% office based and will focus mainly on the renewals business.

In return the right candidates will benefit from an exceptional sales package and fantastic career progression within Fortinet.

Key Responsibilities

• Develop end user relationship in order to drive the renewals process within assigned accounts.
• Build relationships with specific channel partners, account managers and logistics department who are relevant to your accounts and opportunities.
• Accurate management of all leads, opportunities and associated data via the CRM tool – Salesforce.com (SFDC), and update all activity within SFDC.
• Develop, learn and communicate specific sales propositions to end user customers.
• Attainment of all set targets and achievement of KPI’s.
• Keeps up-to-date knowledge of the industry, as well as the competitive posture of the company
• Joint strategic and tactical planning with your Account Manager.
• Provide all other tasks associated with account management – arrangement of evaluations, licenses, renewals and quotations to name a few.
• Provide accurate forecasting along with your Account Manager, and be able to provide a forecast of your business while your Account Manager is absent
• Manage the end to end sales cycle on all smaller opportunities, including the management of “renewals”.
• Take ownership of specific marketing campaigns which are being run for your region/accounts, utilizing the Telemarketing Team for initial calling. Be able to feedback the success to the broader sales and marketing team.
• “Stand-in” cover for when your account manager is out of the business. This will include, but not limited to forecast reviews, QBR’s and being available as the first point of contact for your accounts and channel partners.

Required Skills and Experience

• A proven sales track record within an inside sales role ideally within the IT Industry – security, networking or hardware will be an advantage.
• Experience in upselling and contract services
• SFDC/Salesforce.com knowledge advantageous
• Experience in B2B sales
• Must be motivated, a self-starter, and be able to deal with ambiguity.
• Excellent communications capabilities
• Goal orientated with the ability to exceed targets and KPI’s
• Self-confident with the ability to work in a fast pace environment
• Able to work independently as well as part of a team
• Fluency in Polish and English is a must.