
Sales Engineer, Enterprise
About the role
We are looking for a Systems Engineer to work closely with a Major Account Manager in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.
Responsibilities:
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Pre-sales - assist in qualifying sales leads from a technical standpoint.
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Sales calls - be the main technical resource on sales calls and answer or educate the customer and partner onissues ranging from features, specifications and functionality to integration.
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Conversant with networking applications and solutions.
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Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
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Provide assistance to identified customers with post-sales training.
Required Skills:
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5 – 8 years experience in technical/pre-sales support as a sales or systems engineer
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5 - 7 years experience in LAN/WAN/Internet services administration
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Proven understanding of DNS and NFS, SMTP, HTTP, TCP/IP
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Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
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Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
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Experience with encryption and authentication technologies required
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Exceptional presentation skills
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The Systems Engineer, Enterprise is required to customarily and regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale.
Education:
- Bachelors Degree or equivalent experience.
Graduate Degree favorable:
About Fortinet
Jacksonville
Headquarters