Credit Bureau Analyst at Ford

This role will:

• Model the Ford OS Behaviors when completing assignments for all CBR responsibilities

• Demonstrate willingness to learn, take on new assignments, and show the ability to continually improve.

• Strong analytical skills

• Proficient in credit bureau reporting and disputes

• Strong drive for results, commitment to quality, and attention to detail

• Excellent communication skills; oral and written

• Collections and Customer Service Experience a plus

• Compliance experience a plus

• Proficient knowledge of MS-Office Suite (Word, Excel, PowerPoint)

• Must be self-motivated and able to multi-task

Position Duties The Credit Bureau Reporting and Dispute Analyst position duties may include, but are not limited to, the following tasks:

• Complete scheduled reviews of credit bureau processes to ensure consumer tradelines are accurately reported
• Become central point of contact in the organization for all credit reporting and credit history dispute matters
• Complete scheduled reviews of responses to consumer disputes submitted to ensure the accuracy of response
• Prepare reports and present finding of reviews
• Develop and track corrective actions where needed and drive to resolution
• Become well versed with the Credit Reporting Resource Guide and Metro 2 Format
• Develop action plans, track open issues and provide status updates to management on a regular basis
• Maintain an effective working relationship with representatives from the Consumer Reporting Agencies
• Support company initiatives and special projects from a credit reporting perspective
• Provide testing support on system changes that are implemented
• Sponsor all credit bureau and consumer dispute related procedures
• Provide support to credit bureau related administrative tasks