Renewals Specialist, Pricing and Commercial Growth

At Flywire, renewals are not just a retention motion. They are a high-impact pricing and growth engine that shapes revenue quality, product adoption, and long-term customer value. As we scale a global, multi-product platform, renewals sit at the center of how we optimize pricing, expand relationships, and drive durable growth.

The Renewals Specialist, Pricing and Commercial Growth plays a pivotal role in this effort. This role combines pricing strategy, commercial execution, and data-driven decision making to turn renewals into a proactive, value-driven lever for the business. You will work closely with Sales, Customer Success, Finance, Legal, and Product to elevate how Flywire prices, packages, and grows its customer base at renewal, including leveraging AI and advanced analytics to drive smarter, faster decisions.

What You Will Do:

• Own the end-to-end renewals strategy across key segments, with a strong focus on pricing and value realization

• Evaluate pricing, margins, and contract structure to drive disciplined, value-based outcomes

• Leverage data, analytics, and AI-driven insights to inform pricing decisions, identify risk, and prioritize opportunities

• Partner with Sales and Customer Success to proactively manage renewal pipelines and eliminate last-minute negotiations

• Identify and unlock expansion opportunities, including multi-product adoption and upsell pathways

• Use predictive signals to assess renewal health, flag churn risk early, and guide intervention strategies

• Build and refine forecasting, reporting, and governance to improve visibility and accuracy

• Standardize pricing constructs, escalators, and contract terms to strengthen long-term revenue quality

What Success Looks Like:

• Strong improvements in gross and net revenue retention

• Meaningful growth in expansion revenue at renewal

• Higher price realization with tighter control on discounting

• More predictable renewals driven by improved forecasting and risk identification

• Increased multi-product adoption and more consistent deal structures

• Adoption of data-driven and AI-supported decision making across the renewals process

What We Are Looking For:

• 2 to 4+ years in renewals, pricing, Rev Ops, consulting, strategy, or account management

• A strong analytical mindset with comfort working with data and emerging AI-driven tools

• Ability to translate insights into clear commercial actions

• Confidence influencing cross-functional stakeholders and driving alignment

• High ownership with strong execution in a fast-paced environment

• Experience in SaaS, fintech, or multi-product businesses is a plus

We Offer:

• Employee Stock Purchase Plan (ESPP)
• Flying Start
• Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #Inside Flywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global Fly Mates
• Be a meaningful part in our success - every Fly Mate makes an impact
• Competitive time off including Fly Better Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different Fly Mates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our Fly Mates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

Flywire is an equal opportunity employer.

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Are you ready to trade your job for a journey? Become a Fly Mate!

Passion, excitement & global collaboration are all core to what it means to be a Fly Mate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.

Today, we’ve digitized payments for more than 3,300+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!

With over 1000+ global Fly Mates, representing more than 40 nationalities, and in 14 offices world-wide, we’re looking for Fly Mates to join the next stage of our journey as we continue to grow.