Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Project Manager

About your role:

We are seeking an energetic, motivated, and delivery‑focused Project Manager to support client initiatives across the Middle East region. This role is based in Dubai and offers the opportunity to work in a dynamic, technology‑driven environment with high‑impact programmes.

The ideal candidate is curious by nature, eager to learn new technologies and ways of working, and capable of building strong working relationships with both internal teams and external stakeholders. This role also requires a practical understanding of AI tools and the ability to apply them in day‑to‑day project management activities to automate routine tasks, improve reporting efficiency, and support better decision‑making.

What you’ll do:

• Project Delivery & Coordination
• Support the end‑to‑end delivery of assigned projects, including planning, execution, monitoring, and handover. Maintain project schedules, action trackers, RAID logs, and delivery status updates. Ensure milestones and deliverables are achieved in line with agreed timelines and quality standards.
• Stakeholder & Client Engagement
• Act as a key coordination point between internal delivery teams, clients, and third‑party partners. Communicate clearly and confidently with stakeholders at all levels. Support negotiations around scope, timelines, priorities, and day‑to‑day delivery matters. Proactively escalate risks and issues with well‑considered options and recommendations.
• Cross‑Functional Collaboration
• Work closely with technology, product, operations, and support teams to ensure delivery alignment. Coordinate activities across onshore and offshore teams as required. Build positive working relationships based on trust, transparency, and accountability.
• AI‑Enabled Project Management
• Use AI tools to: Automate project reporting, documentation, and status updates. Summarise meetings, actions, and risks .Support planning, forecasting, and dependency tracking. Continuously explore new tools, techniques, and technologies to improve project delivery efficiency and effectiveness.

Experience you’ll need to have:

• Proven experience in project coordination or project management roles.
• Practical experience using AI or automation tools to improve productivity in professional work.

Experience that would be great to have:

• Exposure to technology‑led projects, financial services, or payments environments.
• Familiarity with standard project management methodologies (Agile, Waterfall, or hybrid).
• Experience supporting client‑facing delivery teams.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.