
IT Support Analyst at Filevine
About the role
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
About Filevine Filevine is a rapidly growing legal technology software company that is pioneering a new way of managing complex requirements and tasks, saving our users valuable time, improving productivity and efficiency, and driving a higher level of customer satisfaction by improving communications. Filevine is known for powerful analytics, innovative organizational science, and world-class user experience. The company has an extraordinary team of passionate professionals who love working together to help organizations thrive.
Our Mission Provide internal IT support functions to support Filevine’s end users and business goals, enabling users and teams to perform their job functions efficiently and securely. These goals include taking reasonable measures to avoid a significant regulatory failure, compliance violation or a material data breach.
Job Summary:
The IT team is looking for an IT professional to join our team in the Chicago office as an IT Support Analyst. You will report to our IT Director and help support the Chicago office and our remote workforce while working closely with the broader IT team on all global initiatives.
Required skills
IT support
Helpdesk
Troubleshooting
Windows
macOS
Ticketing systems
User support
Endpoint support
About Filevine
Salt Lake City
Headquarters