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Job Description:
Note: Fidelity will not provide immigration sponsorship for this position.
The Role
Fidelity Personal Trust Company, FSB (FPTC) is looking for a Fiduciary Officer to join its team! The Fiduciary Officer works with our Regional Trust Specialist (RTS) and trust administration teams, supporting new and existing trust business. FPTC’s Fiduciary Officers review trust documents for prospects interested in naming FPTC as trustee; ensure that existing trust relationships are being administered pursuant to applicable laws and regulations; monitor FPTC’s policies and procedures; draft settlement agreements, releases, and other documentation with the guidance of Fidelity’s legal department; develop and present fiduciary trainings; and work with other groups within FPTC to creatively solve problems that affect FPTC’s trusts. This role can work out of our Merrimack, New Hampshire or Greenville, Delaware offices.
The Expertise and Skills You Bring
- J.D. required with 10 + years of professional experience
- 6 + years estate planning, trust administration, risk and/or wealth planning experience with a law firm, trust company/bank, or in the financial services industry
- CTFA, CFP or LLM designations a plus
- Experience with complex trust and estate planning documents, income and principal accounting, personal and trust taxation, investments, trust and estate law, estate planning, retirement, and the laws and regulations that govern each
- Strong legal research and drafting background
- Intellectually curious with an ability to think analytically, strategically, and tactically
- Able to develop and explain innovative solutions to complex situations clearly and effectively
- Excellent written and verbal communication skills
- Ability to take initiative and work independently, balance multiple tasks, and prioritize work while maintaining accuracy and efficiency
- Proven creative problem resolution
- Strong team orientation and ability to function as a standout colleague
- Strong communication, interpersonal, organizational, attention to detail, follow-through, and analytical abilities
- Experience guiding, advising, and training different audiences on fiduciary principles, procedures, trust administration, estate planning concepts, and risk mitigation
The Team
Fidelity Personal Trust Company, FSB is a federally chartered trust company that offers personal trust services to Fidelity’s high net worth customers in every state. Our Fiduciary Officers provide fiduciary guidance and risk oversight to ensure compliant administration of FPTC’s trust business. The position works directly with prospects, clients, clients’ counsel, and advisors and reports directly to the Vice President, Chief Fiduciary Officer.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.
Certifications:
Category:
Investment Operations
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
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About Fidelity

Fidelity
BootstrappedFidelity Land Development specializes in land acquisition, development, management, maintenance and leasing services.
1-50
Employees
Chatham
Headquarters
Reviews
3.5
4 reviews
Work Life Balance
2.0
Compensation
2.5
Culture
1.8
Career
2.5
Management
1.5
15%
Recommend to a Friend
Pros
Benefits continuation during leave
Structured career path
Certification support
Cons
Poor management practices
Inadequate communication
Heavy micromanagement
Salary Ranges
40 data points
Mid/L4
Mid/L4 · Business Analyst
1 reports
$106,987
total / year
Base
$93,032
Stock
-
Bonus
-
$106,987
$106,987
Interview Experience
6 interviews
Difficulty
3.2
/ 5
Duration
14-28 weeks
Experience
Positive 0%
Neutral 67%
Negative 33%
Interview Process
1
Phone Interview
2
Video Interview
3
Offer
4
Background Check
5
Fingerprinting
6
Drug Test
Common Questions
Customer service scenarios
Financial services knowledge
Behavioral questions
Technical cybersecurity concepts
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