Job Description:

The Role

We are seeking a leader to define and govern enterprise-wide Technology Resiliency policies, standards, and strategic programs, ensuring alignment with fiduciary obligations, regulatory and audit expectations in line with Fidelity’s risk appetite. This role provides enterprise oversight and stewardship of resiliency policy and standards governance, ensures audit ready control design aligned to regulatory and industry frameworks. This role will partner with senior technology and business leaders to drive consistent adoption and sustained compliance across the firm.

Key Responsibilities include:

• Design and enhance enterprise resiliency and recovery programs, including RTO/RPO and integrated Vendor resiliency testing standards

• Collaborate across CIO organizations and business units to embed resiliency into technology and operational practices

• Lead governance and working groups related to resiliency risk and control oversight

• Serve as senior point of contact for Internal Audit, External Audit, and Regulators on technology resiliency matters.

• Coordinate audit responses, manage remediation plans, and ensure durable control design.

• Translate audit and regulatory feedback into policy, standards, and control enhancements.

• Lead the design and implementation of enhancements and automation for enterprise resiliency platforms (e.g., TRR Fusion or equivalent).

• Improve transparency, control effectiveness, and operational efficiency through tooling and data integration.

• Provide subject matter expertise on resiliency audits and compliance, including ISO, SOC 1 / SOC 2, and other regulatory or industry frameworks.

• Monitor and respond to emerging technology resiliency risks, regulatory changes, and industry best practices, adapting standards and programs as needed

• Participate in the incident response and recovery program for technology, business, or vendor disruptions (including on‑call/off‑hours support)

The Expertise and Skills You Bring

• 15+ years of leadership experience across Technology Resiliency, Disaster Recovery, Technology Risk, leading large scale enterprise programs in complex environments.

• Proven ability to design and enforce enterprise resiliency policies and standards, including RPO/RTO strategy, recovery architectures, and structured testing and validation frameworks.

• Strong track record managing audit, regulatory engagement, and control remediation, with experience in global operational resilience expectations within highly regulated industries.

• Executive‑level presence with the ability to influence senior leaders across Technology, Risk, Audit, and Business to drive aligned resiliency outcomes.

• Ability to translate complex technical concepts into clear business and risk insights, enabling informed decision‑making by non‑technical stakeholders.

• Broad understanding of modern technology ecosystems, including cloud and hybrid environments, CI/CD pipelines, application dependencies, and third‑party risk.

Note: Fidelity will not provide immigration sponsorship for this position.The Team

The Technology Resiliency and Recovery team is part of the Corporate Risk organization. The team provides strategic oversight, development, and execution of Fidelity’s technology resiliency program, ensuring critical business operations can continue through technology disruptions by identifying, managing, and mitigating technology risk.

Certifications:

Category:

Risk

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.