채용
필수 스킬
Customer Service
Job Description:
The Role
The Senior Representative, Brokerage Operations will be expected to deliver world class service to internal and external clients by settling their trade and transfer obligations timely and accurately while adhering to policies, procedures, and regulatory guidelines.
The associate will utilize internal as well as external systems and partner with various departments to settle FED related transactions.
Responsibilities will include reviewing and processing exceptions and other tasks associated with FED Settlements.
The Expertise and Skills You Bring
- College degree preferred
- Tenured settlement experience in brokerage operations required
- Knowledge of FED settlement systems (Bank of New York BDC, JP Morgan, CITI Bank)
- Understanding of industry regulations
- Attention to details while being efficient and effective
- Ability to communicate effectively with internal and external business partner
- Highly motivated with the ability complete assigned tasks in a timely and accurate manner
- Ability to work effectively in a team-oriented environment
Note: Fidelity will not provide immigration sponsorship for this position.
The Team
The Operations & Services Group (OSG) provides superior customer service to Fidelity’s brokerage businesses through innovation, dedication, and commitment to excellence. With seven operating divisions located throughout the country, OSG provides securities execution, clearance, and information management services to retail, institutional, and correspondent clients. OSG manages tens of thousands of daily Federal Reserve settlement activities, including settling U.S. Treasuries, mortgage-backed securities, and other FED-eligible securities. OSG has a need for a Brokerage Operations Representative in FED Settlements. The FED Settlements team exists to ensure FED Settlements related transaction exceptions are resolved in a timely manner. Resolution of exceptions ensures transaction completion for our clients. Our stakeholders are our internal and external business partners, and, ultimately, Fidelity’s clients.
Certifications:
Category:
Brokerage Operations
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
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Fidelity 소개

Fidelity
BootstrappedFidelity Investments, formerly known as Fidelity Management & Research (FMR), owned by FMR LLC and headquartered in Boston, Massachusetts, United States, provides financial services.
1-50
직원 수
Chatham
본사 위치
리뷰
3.9
10개 리뷰
워라밸
3.7
보상
4.2
문화
4.1
커리어
2.8
경영진
3.4
72%
친구에게 추천
장점
Supportive management and colleagues
Excellent benefits and compensation
Good work-life balance and flexibility
단점
Limited career advancement opportunities
High pressure and demanding workload
Management responsiveness issues
연봉 정보
43개 데이터
Mid/L4
Mid/L4 · Business Analyst
1개 리포트
$106,987
총 연봉
기본급
$93,032
주식
-
보너스
-
$106,987
$106,987
면접 경험
6개 면접
난이도
3.2
/ 5
소요 기간
14-28주
경험
긍정 0%
보통 67%
부정 33%
면접 과정
1
Phone Interview
2
Video Interview
3
Offer
4
Background Check
5
Fingerprinting
6
Drug Test
자주 나오는 질문
Customer service scenarios
Financial services knowledge
Behavioral questions
Technical cybersecurity concepts
뉴스 & 버즈
Fidelity, Fed raise red flags on 401(k)s and IRAs - thestreet.com
thestreet.com
News
·
5d ago
Johnson vs Johnson: Dramatic Family Battle In $18 Trillion Empire - NDTV
NDTV
News
·
6d ago
Why Fidelity National Financial (FNF) Stock Is Up Today - StockStory
StockStory
News
·
6d ago
The Father-Daughter Showdown That Shook an $18 Trillion Investing Empire - WSJ
WSJ
News
·
6d ago