About the Role:

We are looking for a highly organized and strategic External Warehouse Coordinator to join our Supply Chain team at Hazelnut Company Chile. In this role, you will lead and oversee the integrated logistics operations across our network of external warehouses, collection points, and cleaning and drying facilities. You will be responsible for synchronizing inbound and outbound flows with Planning and Production departments to ensure a seamless supply chain during the high-demand hazelnut harvest season. Acting as a key link between field operations and industrial processing, you will ensure full compliance with inventory, Food Safety (FSQ), and Health & Safety (H&S) standards.

Main Responsibilities:

• Manage and control daily logistics operations at external warehouses and collection points for "inshell" hazelnuts to mitigate operational risks and stock shortages.
• Directly supervise logistics personnel at cleaning and drying plants to optimize productivity and ensure "First Time Right" data entry.
• Actively participate in weekly logistics planning to align storage requirements with the company’s supply needs and harvest schedules.
• Enforce strict adherence to FSQ and H&S policies across all assigned work centers to guarantee product suitability and safe working conditions.
• Safeguard inventory integrity by implementing rigorous opening/closing protocols, security seal controls, and physical vs. system reconciliations.
• Consolidate and report weekly logistics KPIs, including occupancy levels, warehouse performance, and inventory accuracy, through management dashboards.
• Scale critical operational deviations and implement immediate action plans to resolve inventory discrepancies or quality risks

Requirements:

Educational background:

• Bachelor’s degree in industrial engineering, Business Administration, Logistics, or a related field

Professional experience:

• At least 3 years of proven experience within the quality function, ideally within food manufacturing or agro-industry
• Experience conducting quality management system audits (both internal and external)
• Familiarity with quality‑related standards such as ISO 9001 and FSSC 22000
• Experience in in‑process and final product quality analysis

Interpersonal skills:

• Proven experience in logistics planning, warehouse management, or supply chain operations, preferably within the agricultural or food industry.
• Strong experience in managing third-party logistics (3PL) providers and coordinating geographically dispersed teams.
• Demonstrated expertise in inventory control procedures and "First Time Right" (FTR) data management.
• Familiarity with Food Safety and Quality (FSQ) standards and Health & Safety (H&S) regulations in an industrial context.
• Proficiency in using ERP systems, experience with SAP is highly desirable but not mandatory.

IT skills:

• Proficiency in Microsoft Office (Excel, PowerPoint, Word)
• Previous experience with SAP

Languages:

• English B2 equivalent

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.

Company description:

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? Nearly 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement:

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.