Sales Development Associate (Talent Reserve Program)

As a member of the Sales Development team, the Sales Development Associate is a development-focused role designed for sales professionals preparing for permanent geographic territory alignment.
Rather than maintaining primary ownership of a single assigned territory, the Reserve SDR undergoes rigorous sales training and job shadowing while providing agile, overflow, and interim coverage across unassigned, open, or high-volume market territories.

Essential Functions

• Structured Onboarding & Learning:

Participates actively in sales training programs covering company products, services, supply chain solutions, CRM systems, and data-driven selling tools.

• Peer Shadowing & Mentorship:

Conducts structured job shadowing with other SMB roles to observe best practices in cold outreach, lead qualification, value proposition delivery, and opportunity handoffs.

• Joint Call Participation:

Engages in joint customer calls, call cycling, and field visits with experienced team members to build practical sales competencies and industry acumen.

• Developmental Pipeline Support:

In a training and support capacity, assists active SDR II territories with background research, outbound outreach, and prospective lead qualification under a secondary territory mapping framework. This position does not carry direct sales quotas, territory ownership, or incentive compensation eligibility.

• Performance Tracking & Feedback:

Actively participates in regular performance coaching, call reviews, and pipeline reviews with sales leadership to accelerate readiness for permanent territory assignment.

• Other Duties:

Performs other duties and special sales projects as assigned by leadership.

Minimum Education/Minimum Experience

To be considered for this position, candidates must meet one

of the following criteria: Bachelor’s degree (or equivalent);OR

Four (4) years of business-to-business (B2B) sales experience; OR

One (1) year of the Company’s business-to-business (B2B) sales experience.

Preferred Qualifications:

Demonstrated Involvement or leadership in school, community, athletic or professional organizations. Experience working collaboratively in team based environments. B2B or high-value B2C sales experience using digital tools & CRM High Volume Prospecting activities and/or inbound virtual customer support experience.

Pay Transparency: Pay:Additional Details:

This is a customer facing role that requires regular in person meetings. Candidates must live within a 50-mile radius of Atlanta, Sandy Springs, Alpharetta, GA or surrounding cities within the territory. This position is not eligible for sponsorship.

For details on our comprehensive benefits, click[here

](https: //fedex.paradox.ai/oK6mmu2B).

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)