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FedEx
FedEx

Multinational shipping and logistics

LM235: Invoicing Agent at FedEx

RoleOperations
LevelEntry
LocationFXE-LAC/MXTIJPC/TIJPC Aduana
WorkOn-site
TypeFull-time
Posted1 day ago
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About the role

Welcome

Welcome to Fed Ex Express Latin America and Caribbean Division Employment Opportunities Site!
Fed Ex is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

Fed Ex is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:

2020 Fortune’s World Most Admired Companies (14th)
2019 Fortune’s Best Places to Work (15th)
2019 Forbes’s One of the “Best Employers for Diversity”
2020 Fed Ex LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
2021 Fed Ex Mexico was included in the GPTW Ranking for 18th consecutive years
2020 Fed Ex Mexico received the CEMEFI Certification for 13th consecutive years endorsing Fed Ex as a company socially responsible
2021 Fed Ex Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
2019 Fed Ex Uruguay selected by GPTW among the 5 best companies to work for.

View current job opportunities, or search on specific criteria to find jobs that match your interests

RC776018 LM235: Invoicing Agent (Open)

LM235: Invoicing Agent

Full time

Aeropuerto Internacional de Tijuana General Abelardo R. Rodriguez s/n Hangar Matrix 22435 Colonia Nueva Tijuana Mexico

Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.

General Job Description:

Under general supervision perform the following activities:

  • Researches, resolves and answers customer inquiries on service failures and billing problems applying customer relations policies.
  • Issues credits/debits to customer accounts as warranted.
  • Maintains management and related departments updated on new, crucial and recurring problems.
  • Verifies accuracy of customer invoices and mails them out.
  • Keeps accurate, organized and updated records of invoice registers, duties and taxes, airway bills, customer files and all other related paperwork.
  • Prepares cash receipts and bank deposits.
  • Ensures 100% daily billing (internal Fed Ex-Bso).
  • Generates reporter for daily reimbursement to Fed Ex internal AA. Generate RODr reports. Generate reports for billing collection BSO same day collection,
  • Application collections system ORACLEAR. GCCS application.
  • Performs other related duties as required.

Minimum Requirements: Minimum Education:

  • High School Degree/Equivalent.
  • Two (2) years of college in Accounting or Business preferred.

Minimum Experience:

  • Previous clerical or customer service experience in a service environment.
  • Two (2) years experience in Billing or Accounts Receivable.

Minimum Required Skills:

  • Excellent customer service and communications skills (oral and written).
  • Clear and articulate speaking voice.
  • Light typing (35 WPM) and experience operating a CRT.
  • Word-processing and Spreadsheets experience is required.
  • Fluent in English.

Si estás interesado en aplicar, por favor sube un solo archivo en formato PDF

que contenga los siguientes documentos: 1.Currículum actualizado

2.Carta de intención

Este archivo debe ser cargado en el sistema Workday, en el campo correspondiente al currículum.

📌 Importante:

Con fundamento en la política 4-15 de Oportunidad de Carrera del Manual de Gente de LAC: "El hecho de que un empleado no facilite la información completa que demuestre claramente si reúne las calificaciones exigidas en el puesto anunciado puede dar lugar a que no se lo tenga en cuenta"

🗓️

Vigencia del boletín: del 24 al 30 de abril del 2026.Job Posting End Date:

Required skills

Invoicing

Administrative support

Data entry

Coordination

Attention to detail

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About FedEx

FedEx

FedEx

Public

FedEx Corporation, originally known as Federal Express Corporation, is an American multinational conglomerate holding company specializing in transportation, e-commerce, and business services. The company is headquartered in Memphis, Tennessee.

10,001+

Employees

Memphis

Headquarters

$60B

Valuation

Reviews

10 reviews

3.7

10 reviews

Work-life balance

2.8

Compensation

3.8

Culture

3.9

Career

2.5

Management

3.2

65%

Recommend to a friend

Pros

Good benefits and pay

Supportive work environment and management

Training and development opportunities

Cons

High pressure and stress during peak/busy times

Limited career advancement opportunities

Long hours and poor work-life balance

Salary Ranges

38 data points

Mid/L4

Mid/L4 · Advisor - Operations Research

8 reports

$140,000

total per year

Base

$119,205

Stock

-

Bonus

-

$140,000

$179,115

Interview experience

3 interviews

Difficulty

3.3

/ 5

Duration

14-28 weeks

Experience

Positive 0%

Neutral 67%

Negative 33%

Interview process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Panel Interview

5

Offer

Common questions

Behavioral/STAR

Past Experience

Culture Fit

Customer Service Scenarios