LM864: Manager Payroll

This position ensures the compliant and timely processing of payroll. The manager will lead a team of payroll team members, drive operational excellence through process standardization and continuous improvement, and collaborate with cross-functional stakeholders to support key business objectives and foster a positive employee experience.

Key Responsibilities:

Payroll Operations & Leadership:

• Lead, coach, and develop a multi-regional payroll team to ensure accurate and timely payroll delivery.

• Provide expert advice and guidance on all payroll matters, acting as the escalation point for complex operational and compliance issues.

• Recruit, develop, motivate, and manage team performance, providing the necessary guidelines and tools to achieve individual and team objectives.

Governance, Compliance & Policy

• Develop, implement, and maintain global payroll policies, procedures, and internal controls to ensure data integrity and audit readiness.

• Ensure strict compliance with all international, national, and local payroll, tax, and labor regulations.

Process Improvement & Transformation:

• Drive continuous improvement initiatives, including the automation of systems and standardization of payroll processes to enhance operational efficiency.

• Lead the design and implementation of best practices within the payroll function.

• Support system implementations, upgrades, testing, and optimization efforts.

• Utilize data-driven insights and performance metrics to identify opportunities, support recommendations, and make informed decisions.

Stakeholder & Vendor Management:

• Build and partner effectively with a network of key stakeholders and senior management to maintain payroll data accuracy, manage contract negotiations, monitor service performance, and align escalations with optimal outcomes.

• Finalize and present strategic plans and business cases to senior management for approval.

Complex Case & Project Management:

• Manage complex payroll matters.

• Lead and oversee payroll-related projects and transformation initiatives.

• Proactively identify and analyze business issues and opportunities, evaluating and deciding on high-impact solutions.

• Bachelor’s degree in Finance, Accounting, Human Resources, Business Administration, or a related field.

• A minimum of 5+ years of progressive experience in payroll.

• Proven experience in a leadership or managerial role, with the ability to manage a diverse team, including clerical and professional staff.

• Strong knowledge of global payroll operations, tax compliance, and statutory requirements.

• Experience managing payroll for a large and diverse employee base

• Demonstrated experience working effectively within a complex, matrixed organization.

• Excellent analytical, problem-solving, and decision-making skills.

• Strong stakeholder management and communication skills, with the ability to present to senior leadership.

• Proficient in English

• Internal Posting Application Instructions

If you are interested in applying, please upload a single PDF file containing the following documents: This file must be uploaded to the Workday system in the designated resume/CV field.

Updated Resume/CV
Cover letter
Current TOEIC scores (800 pts. required)
📌 Important:

⚠️ Note for candidates from other divisions: If you are an employee of another division (non-Fed Ex Mexico), you must apply through the external process via Fed Ex Careers.
Pursuant to Policy 4-15 (Career Opportunity) of the LAC People Manual: "An employee's failure to provide complete information that clearly demonstrates whether they meet the required qualifications for the advertised position may result in them not being considered."

🗓️ Bulletin validity: from July 30th to Aug 5th, 2026