채용
필수 스킬
SQL
Excel
Customer Service
THE POSITION:
Our roster has an opening with your name on it
Fan Duel’s looking for a Customer Growth Associate to join the Casino Growth team to help bring Fan Duel’s promotional strategy to life. You will play a key role in supporting Fan Duel Canada’s retention strategy while having lots of cross-functional exposure to teams including but not limited to: Commercial, Analytics, Brand, Product, and Customer Service. This is an exciting opportunity to join a fast-growing team and learn how the business operates at a world class gaming company.
In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.
THE GAME PLAN
Everyone on our team has a part to play
· Support in the end-to-end promotion creation process for Casino: including design, testing, setup, publishing, QA, fulfillment, and merchandising in-app
· Assist in performance tracking and reporting for Casino promotions, including Fan Duel Casino’s loyalty program, delivering clear insights and recommendations to optimize future campaigns across all customer value segments
· Improve the quality, scale, and efficiency of Growth Operations processes and tooling, helping the team deliver high-impact promotions and continuously evolve ways of working
· Collaborate closely with key partners in Marketing, Commercial, Product and Customer Service to plan and deliver promotional campaigns and long-term improvements
· Act as a primary source of knowledge on the customer experience and provide feedback on strategic issues and opportunities across the business
THE STATS
What we're looking for in our next teammate
· 2+ years of experience working in a marketing environment
· Someone with strong numerical skills - whether it's analyzing data, quickly spotting trends or whipping up a few pivot tables in excel
· A quick learner with strong communication and exceptional organizational skills
· A great colleague and teammate – someone who is willing to roll up their sleeves to complete a task
· Creative thinker and problem solver: short, medium, and long term
· Experience monitoring and tracking KPIs
· Process oriented with focus on proactive planning & scheduling
· Experience using Excel, Knime, SQL, Photoshop, and CRM platforms is a plus
· Required occasionally to work flexible hours including some evenings or weekends around the sporting calendars
· Don’t check all the boxes? That’s okay! We encourage you to still apply if you feel like you possess an adjacent skill set and are interested in learning more about this position.
ABOUT FANDUEL
Fan Duel Group is the premier mobile gaming company in the United States and Canada. Fan Duel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, Fan Duel Sportsbook; its leading i Gaming platform, Fan Duel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, Fan Duel Racing; and its daily fantasy sports product.
In addition, Fan Duel Group operates Fan Duel TV, its broadly distributed linear cable television network and Fan Duel TV+, its leading direct-to-consumer OTT platform. Fan Duel Group has a presence across all 50 states, Canada, and Puerto Rico.
The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.
Fan Duel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).
PLAYER BENEFITS
We treat our team right
This role may offer the following benefits: extended medical, vision, and dental coverage; life insurance; disability insurance; a retirement program with employer contributions; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes 12 holidays and two (2) floating holidays. Fan Duel offers paid sick time in accordance with applicable Canadian law. Check out all our benefits here: Fan Duel Total Rewards. Benefits differ across country and job type.
Fan Duel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, or any other characteristic protected by provincial, local or federal law. We believe Fan Duel is strongest and best able to compete if all employees feel valued, respected, and included.
Fan Duel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email Benefits@fanduel.com.
The Company intends to use artificial intelligence in the process of screening, assessing, and/or selecting applicants for this role.
The applicable salary range for this position is $62,000 - $77,000 CAD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: extended medical, vision, and dental coverage; life insurance; disability insurance; a retirement program with employer contributions; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes 12 holidays and two (2) floating holidays. Fan Duel offers paid sick time in accordance with applicable Canadian law.
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모의 지원자 수
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FanDuel 소개

FanDuel
Series EFanDuel Group is an American gambling company that offers sportsbook, daily fantasy sports, horse racing, and online casino services.
1,001-5,000
직원 수
New York
본사 위치
$22B
기업 가치
리뷰
3.5
10개 리뷰
워라밸
2.8
보상
4.0
문화
4.2
커리어
3.5
경영진
3.2
65%
친구에게 추천
장점
Supportive management and team culture
Competitive salary and great benefits
Fun atmosphere and inclusive culture
단점
Fast-paced environment can be stressful
Work-life balance challenges and long hours
High expectations leading to burnout
연봉 정보
22개 데이터
Director
Director · COMMERCIAL DIRECTOR
1개 리포트
$154,750
총 연봉
기본급
$119,038
주식
-
보너스
-
$154,750
$154,750
면접 경험
3개 면접
난이도
3.0
/ 5
소요 기간
14-28주
면접 과정
1
Application Review
2
Recruiter Screen
3
Technical Phone Screen
4
Onsite/Virtual Interviews
5
Team Matching
6
Offer
자주 나오는 질문
Coding/Algorithm
Technical Knowledge
Behavioral/STAR
System Design
Past Experience
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