THE POSITION:

Our roster has an opening with your name on it

Fan Duel is looking for a Transformation Senior Analyst to help shape and deliver long-term customer strategy and innovation across key lifecycle moments and product experiences. You will play a key role on the Generosity Transformation team, driving high-impact initiatives that evolve how we understand, engage, and grow our customer base.

This role sits at the intersection of strategy, insights, and execution—working closely with teams across Commercial, Product, Data Science, Promotions, Lifecycle, Go-To-Market, Analytics, and Mar Tech. You’ll contribute to some of Fan Duel’s most important customer initiatives, helping to define how data and insights translate into impactful customer experiences and sustainable growth.

In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN
Everyone on our team has a part to play

• Partner with senior stakeholders to define and evolve our customer strategy across lifecycle, engagement, and promotional experiences
• Drive the development of large-scale, customer-facing initiatives (e.g., Sportsbook loyalty program) to drive long-term retention and value
• Use behavioral insights and segmentation to inform strategic decisions and shape how we engage different customer cohorts
• Analyze and validate opportunities to optimize how we deliver personalized promotions to customers
• Generate actionable insights that inform product strategy and roadmap priorities, with a focus on promotional and generosity experiences
• Influence product strategy and roadmap by developing frameworks that define how promotional and generosity experiences are innovated, prioritized, and delivered
• Translate complex data and analytical outputs into clear, actionable recommendations for cross-functional stakeholders
• Lead and support cross-functional initiatives from strategy through execution, ensuring alignment across commercial, product, and marketing teams
• Identify opportunities to improve personalization and customer journeys at scale through data, experimentation, and new capabilities
• Partner with analytics, data science, and product teams to evolve tooling, infrastructure, and data capabilities that enable better decision-making
• Establish scalable processes for testing, learning, and iterating on customer strategies

THE STATS
What we're looking for in our next teammate

• Bachelor’s Degree preferred
• 3+ years of experience in a strategy, analytics, or commercial role; previous marketing experience is highly preferred
• Strong analytical skills and proven ability to develop and deploy structured project work
• Professional expertise with SQL and Excel is required, data visualization a plus
• Ability to use Tableau, Python, or R is preferred, but not required
• Demonstrated experience in cross-functional teams, with strong project management skills
• Sharp and strategic thinker, able to challenge ideas and thoughts
• Experience working with marketing campaigns and teams in applying strategy to customer facing propositions
• Has a positive attitude and loves opportunities to collaborate with others
• Strong organizational skills and effective as a project manager
• An avid sports and gaming fan, who ideally has used Fan Duel or competitive products
• Willing to work nontraditional hours as needed due to seasonal sporting calendars

ABOUT FANDUEL

Fan Duel Group is the premier mobile gaming company in the United States and Canada. Fan Duel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, Fan Duel Sportsbook; its leading i Gaming platform, Fan Duel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, Fan Duel Racing; and its daily fantasy sports product.

In addition, Fan Duel Group operates Fan Duel TV, its broadly distributed linear cable television network and Fan Duel TV+, its leading direct-to-consumer OTT platform. Fan Duel Group has a presence across all 50 states, Canada, and Puerto Rico.

The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.

Fan Duel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

PLAYER BENEFITS
We treat our team right

We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. Benefits differ across location, role, and level.

Fan Duel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law. We believe Fan Duel is strongest and best able to compete if all employees feel valued, respected, and included.

Fan Duel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email Benefits@fanduel.com.

The applicable salary range for this position is $106,000 - $133,000 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. Fan Duel offers paid sick time in accordance with all applicable state and federal laws.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.