Core Responsibilities:

• Design, implement, and oversee Fanatics’ infrastructure and corporate systems across on-premise and cloud environments.
• Support and maintain both in-house and externally facing systems, ensuring operational availability and high performance.
• Provide expertise and guidance to customers, developers, and partners on design decisions for hybrid systems.
• Implement updates, patches, and lifecycle replacements for hardware and applications.
• Recommend and enforce standards, policies, and procedures for infrastructure management.
• Integrate and architect commercial application packages in both on-premise and cloud settings.
• Maintain monitoring and reporting systems for performance and capacity planning.
• Collaborate with vendors and internal teams to resolve issues and plan system improvements.
• Lead or participate in technical projects involving server technology, virtualization, storage, replication, and security.
• Provide technical support, including 24x7 on-call coverage, and plan for business continuity and disaster recovery.
• Prepare and deliver presentations to technical and non-technical audiences.
• Stay current with trends and best practices in both on-premise and cloud systems.

Required Skills and Knowledge:

• Strong relationship-building with peers, managers, and internal customers.
• Experience with enterprise infrastructure on multiple platforms (AWS preferred) and on-premise systems.
• Knowledge of data center design, Microsoft Server, Linux, VMWare, SANs, AWS, Azure, and compliance standards (PCI DSS, SOX).
• Scripting skills (Ansible, PHP, Python, Bash, Terraform, PowerShell) for automation.
• Proficiency with network and systems management tools, documentation, and change management processes.
• Excellent written and verbal communication skills.

Education:

Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent experience.