The Event Retail Warehouse Associate will support all inventory and pre-retailing duties for the Retail Event Team. This position is expected to work a part-time schedule which can include days, nights, weekends, extended hours on show days and during events. Pay range is $20hr

Primary Responsibilities

• Perform warehouse processes to support inbound and outbound operations

• Accurately prep, pick, and prepare shipping orders to meet shipping cutoff times

• Process orders according to fanatics and regulatory standards

• Properly prepare, stage, and document product for reverse logistics in order to keep inventory fresh and warehouse space open for new products to be introduced

• Properly prepare event supplies as request

• Partner with Warehouse Management Team & Event Operations Managers for onsite supplies, pre-event needs

• Perform product consolidation as necessary to improve inventory performance and accuracy

• Participate in inventory counts, as needed

• Field questions from the warehouse team and escalate issues and or production timeline on all necessary items

• Ensure the warehouse is properly maintained and organized.

• With appropriate cross-training, provide back up support in other areas

• Supporting pre-retail duties as needed

• Pull event orders for event/ show replenishment

• Lift and move merchandise, including receiving and restocking merchandise, as necessary

• Maintain the highest standards of professionalism and customer service to ensure the fanatics brand sand retail events are always positively represented

• Maintain established safety, quality, and productivity metrics in assigned department

• Perform additional responsibilities as directed by the management team

Qualifications & Skills

• Experience in warehouse work preferred

• Forklift Certified preferred (not required)

• POS System (Op Suite / Square) knowledge of or willingness to learn

• Ability to adapt and respond to multiple incoming requests and shifting priorities

Education, Experience and Requirements

• Minimum 18 years of age, High School graduate or equivalent

• Past experience working in retail or sales preferred

• Ability to work independently and responsibly in a fast-paced environment

• Availability to work extended hours on game days and during events

• Foreign language skills are a plus

Job Knowledge, Skills and Abilities

• Possess a fun, professional demeanor

• Demonstrated ability to build product knowledge of Team/League inventory

• Demonstrated ability to work as a member of a team in fast paced environments, servicing a diverse fan base

• Ability to maintain high standards of organization and cleanness

• Proven ability to overcome obstacles while maintaining a positive, can do attitude

• Strong verbal communication skills

Physical Demands

• Regularly required to sit stand, reach, bend and move about the facility as needed

• Must be able to lift and carry up to 30 lbs.

• Game Day scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if assigned location is outside of the shop

• Greet fans and ask questions to help make their shopping experience an enjoyable one

• Make recommendations based on observations and conversations with fans

• Help execute a brand connection by ensuring fans enjoy a top notch shopping experience

• Maintain sales floor and/or stockroom standards with an eye to detail

• Process sales transactions via the Fanatics Point of Sale System (POS)

• Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented

• Perform additional responsibilities as directed by the management team