JOBSUMMARY: The Retail Associate is responsible for carrying out the front-line selling effort, creating the ultimate fan experience, ensuring operational excellence and flawless execution of store operations. Retail Associates will drive results through effective communication and a demonstrated ability to work as a member of a winning team. The Retail Associate will be expected to work a part-time schedule which can include days, nights, weekends, extended hours on game days and during events.

General Duties and Responsibilities:

• Greet fans and ask questions ensuring fans enjoy a top-notch shopping experience

• Make recommendations based on observations and conversations with fans

• Maintain sales floor and/or stockroom standards with an eye to detail and operational excellence

• Process sales transactions via the Fanatics Point of Sale System (POS)

• Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented

• Understand Fanatics Values and how they relate to the Retail Associate role •Perform additional responsibilities as assigned by the Leadership team

Education, Experience and Requirements

• Minimum18 years of age, High School graduate or equivalent

• Experience working in retail and/or sales preferred

• Ability to work independently and responsibly in a fast-paced environment •Foreign language skills are a plus Job Knowledge,

Skills and Abilities:

• Possess a fun, outgoing, confident, and professional demeanor

• Ability to build product knowledge

• Ability to work as a member of a team in fast paced environments, servicing a diverse fan base

• Ability to maintain high standards of organization and cleanness

• Proven ability to overcome obstacles while maintaining a positive, can do attitude

• Strong communication, literacy, and numeracy skills

• Ability to be punctual, consistent, and reliable on the job

Physical Demands:

• Regularly required to sit stand, reach, bend and move about the facility as needed

• Must be able to lift and carry up to 30 lbs.

• Game Day/ Event scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if assigned location is outside of the shop