Autograph Operations – Supervisor, Maddox (1st shift) – Fanatics Collectibles

About the Team

Fanatics Collectibles is a new company working at the intersection of collectibles and technology. We are backed by some of the best investors, sports & entertainment properties, and operators in the world. Fanatics Collectibles is integrating with Fanatics’ global digital sports platform – which includes 900 sports relationships and 81+ million reachable fans – to reimagine the collectibles business for the 21st century.

Role Summary

Fanatics Collectibles is looking for a Maddox Supervisor in Sunnyvale, Texas. This role reports into the Manager, Autograph Operations, and is responsible for leading the Maddox AI team and managing key initiatives. The ideal candidate has prior experience with managing small teams, displays strong problem-solving and analytical skills, and has prior experience as a Project Manager. Candidates with a passion for sports, culture, & entertainment will find themselves a strong cultural fit.

Responsibilities:

• Manage small teams of 5-8 associates

  • Provides guidance and support to all QC Associates, to include mentorship and training

  • Partners with leadership to identify opportunities to streamline processes and enhance efficiency

  • Track KPIs weekly to report key insights out to Senior Leadership

  • Works closely with Product Operations and Manufacturing leadership to effectively manage project timelines.

  • Conducts analysis on Maddox AI outputs to properly compile data in Airtable databases and address any quality discrepancies from Maddox AI

  • Effectively communicates to external partners and proactively escalates issues related to machinery

The Ideal Candidate:

• Dallas / Sunnyvale, TX based

  • Bachelor’s Degree in Business, Analytics, or related preferred

  • 3-5 years’ relevant experience in Project Management, preferred

  • Proven ability to create and deliver professional PowerPoint presentations to Senior Leadership, providing insights and updates effectively

  • Porven ability to lead a team and execute against a designed plan, providing critical updates along the way to all relevant stakeholders

  • Manage vendor relationship for design, testing, shipping, and implementation of future machines

  • Strong critical thinking, analytical, and problem-solving capabilities to forecast and plan effectively

  • Comfortable working in a fast-paced environment and able to both sit and stand for extended periods of time

  • Advanced in Microsoft Office Suite, as well as Excel, PowerPoint, Jira, and some coding abilities preferred

Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com). For added security, where possible, apply through our company website at www.fanaticsinc.com/careers.