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职位Fanatics

Manager, Operations

Fanatics

Manager, Operations

Fanatics

Portland, OR, United States, US

·

On-site

·

Full-time

·

2w ago

Role Overview

This role is responsible for translating business priorities into daily operational execution, ensuring throughput, quality, and inventory accuracy targets are consistently achieved. The Manager directly leads supervisors and/or frontline associates and drives a culture of accountability, precision, and continuous improvement.

What You’ll Own

Operational Execution

  • Lead end-to-end intake operations, ensuring SLA, quality, and productivity targets are met.

  • Align staffing and workflow to volume fluctuations and business priorities.

Ensure strict adherence to inventory control, chain-of-custody, and security standards.

People Leadership

  • Manage, coach, and develop a team of supervisors and/or operations associates.

  • Set clear performance expectations and drive accountability through KPIs.

Support talent development and workforce planning.

Process Improvement

  • Analyze operational data to identify bottlenecks and drive efficiency improvements.

  • Implement process enhancements that improve accuracy, reduce rework, and optimize labor.

Partner cross-functionally with Vault, Marketplace, and Tech teams to improve workflow integration.

Business Impact

  • Execute against department productivity and cost targets.

  • Monitor operational metrics and take corrective action as needed.

Contribute to scalable processes that support Fanatics Collectibles’ growth.

What We’re Looking For

  • 5+ years of experience in warehouse, logistics, inventory, or operations environments.

  • 2+ years of direct people leadership experience.

  • Proven ability to lead teams in high-volume, process-driven settings.

  • Strong analytical and problem-solving skills.

Experience driving performance through metrics and continuous improvement.

Preferred

  • Experience working with high-value inventory or collectibles.

  • Familiarity with WMS or inventory management systems.

  • Lean or continuous improvement experience.

Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com). For added security, where possible, apply through our company website at www.fanaticsinc.com/careers

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关于Fanatics

Fanatics

Fanatics

Series F+

Fanatics, Inc. is a global digital sports platform that consists of several businesses, including licensed sports merchandise, trading cards and collectibles, sports betting and iGaming, special events, and live commerce.

10,001+

员工数

Jacksonville

总部位置

$27B

企业估值

评价

2.6

10条评价

工作生活平衡

2.5

薪酬

2.8

企业文化

3.2

职业发展

3.5

管理层

2.0

35%

推荐给朋友

优点

Friendly coworkers and employees

Learning opportunities and growth

Fast-paced productive environment

缺点

Poor management behavior and disrespect

Limited PTO and sick leave policies

Long workdays and mandatory overtime

薪资范围

288个数据点

Junior/L3

Mid/L4

Senior/L5

Director

Junior/L3 · Warehouse Associate

67份报告

$38,433

年薪总额

基本工资

$38,433

股票

-

奖金

-

$33,185

$44,511

面试经验

3次面试

难度

3.7

/ 5

时长

14-28周

体验

正面 0%

中性 0%

负面 100%

面试流程

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Onsite/Virtual Interviews

5

Final Interview

6

Offer

常见问题

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

Past Experience

System Design