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职位Fanatics

Business Operations Coordinator

Fanatics

Business Operations Coordinator

Fanatics

Miramar, FL, United States, US

·

On-site

·

Full-time

·

1mo ago

ROLE OVERVIEW

The Coordinator role within Business Operations is a vital part of ensuring that all order processes flow properly. This role will support internal business partners, including Sales and Collector Services teams, to ensure orders are handled with the fan experience as a top priority. Operating order entry and ticket request systems will be key functions.

HOW YOU WILL MAKE AN IMPACT:

  • Receive direction, coaching, and assigned tasks from Business Operations leadership
  • Operate ticketing systems to address order and return inquiries
  • Work in multiple Order Management systems to monitor and maintain open or overdue orders
  • Communicate with local FC Leadership and internal teams on inventory availability and quality assurance
  • Research logistics issues and file claims directly with shipping carriers
  • Offer additional support to internal teams as the business requires

WHAT YOU BRING TO THE TEAM:

  • Strong attention to detail and organizational skills
  • Obsessive about best-in-class customer/fan experience across all touchpoints
  • Superior communication skills on various levels. Must have articulate speech, proper business writing skills, and ability to quickly address any concerns.
  • Work well under pressure during peak holiday season, which may require extended work hours and weekend shifts.
  • High School diploma or G.E.D. preferred, or relevant experience in the field.

At Fanatics, we value transparency and honesty. If you don’t meet every single requirement, that’s okay – we still want to hear from you! We believe in the power of diverse experiences and talents. If you’re excited about the role and confident that you can contribute, don’t hesitate to apply. We’re genuinely interested in how your unique skills and perspective can help us build something amazing together.

WHERE YOU’LL WORK AND WHAT’S REQUIRED:

  • Hybrid office and fulfillment center environment
  • Proficient with Web-based and Microsoft Applications (Excel, Outlook)
  • Must be able to lift and carry up to 25 pounds

WHAT’S IN IT FOR YOU:

  • Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape our culture that celebrates both individual and team successes.
  • Benefits: We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future. At Fanatics, we’re dedicated to supporting you in all aspects of work and life.

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关于Fanatics

Fanatics

Fanatics

Series F+

Fanatics, Inc. is a global digital sports platform that consists of several businesses, including licensed sports merchandise, trading cards and collectibles, sports betting and iGaming, special events, and live commerce.

10,001+

员工数

Jacksonville

总部位置

$27B

企业估值

评价

2.6

10条评价

工作生活平衡

2.5

薪酬

2.8

企业文化

3.2

职业发展

3.5

管理层

2.0

35%

推荐给朋友

优点

Friendly coworkers and employees

Learning opportunities and growth

Fast-paced productive environment

缺点

Poor management behavior and disrespect

Limited PTO and sick leave policies

Long workdays and mandatory overtime

薪资范围

288个数据点

Junior/L3

Mid/L4

Senior/L5

Director

Junior/L3 · Warehouse Associate

67份报告

$38,433

年薪总额

基本工资

$38,433

股票

-

奖金

-

$33,185

$44,511

面试经验

3次面试

难度

3.7

/ 5

时长

14-28周

体验

正面 0%

中性 0%

负面 100%

面试流程

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Onsite/Virtual Interviews

5

Final Interview

6

Offer

常见问题

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

Past Experience

System Design