At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Career Family: Tech Ops -Cloud Ops

Role Type: Cloud Ops Engineer Staff

The opportunity

We are looking for a Staff Cloud Ops Engineer with 3–4 years of hands-on experience in Azure environments. The primary focus of this role is supporting DevOps practices, including CI/CD pipelines, automation scripting, and container orchestration. The role also involves contributing to basic cloud infrastructure management and support. You will assist in troubleshooting, support deployment pipelines, and participate in operations across cloud-native environments.

Your key responsibilities

• Assist in resolving infrastructure and DevOps-related incidents and service requests.

• Support CI/CD pipeline operations and automation workflows.

• Implement infrastructure as code using Terraform, DSL (ARM templates, Biceps).

• Monitor platform health using native tools like Azure Monitor.

• Collaborate with CloudOps and DevOps teams to address deployment or configuration issues.

• Maintain and update runbooks, SOPs, and automation scripts as needed.

Skills and attributes for success

• Working knowledge of Azure core services in Compute, Storage and Networking.

• An understanding of Azure Well Architecture Framework/Lading Zone architecture.

• Experience with Terraform; exposure to ARM templates / Biceps is a plus.

• Familiarity with Docker, Kubernetes (EKS/AKS), and Helm.

• Basic scripting in Bash; knowledge of Python is a plus.

• Understanding of ITSM tools such as Service Now.

• Knowledge of Azure networking, security groups, VPC/VNet, and basic networking.

• Strong troubleshooting and documentation skills.

To qualify for the role, you must have

• 3–4 years of experience in CloudOps, DevOps, or cloud infrastructure Development projects.

• Hands-on experience in building, deploying and supporting cloud solutions deployed in Azure.

• Familiarity with infrastructure automation, CI/CD pipelines, and container platforms.

• Relevant cloud certification in Microsoft Azure.

• Willingness to work in a 24x7 rotational shift-based support environment.

Technologies and Tools

Must haves

• Cloud Platforms: Azure

• Infrastructure as Code: Terraform (hands-on), ARM & Biceps

• CI/CD: Basic experience with GitHub Actions, Azure DevOps.

• Containerization: Exposure to Kubernetes (AKS), Docker

• Monitoring: Azure Monitor

• Scripting: Bash

• Incident Management: Familiarity with Service Now or similar ITSM tool

Good to have

• Templates: ARM templates, Biceps

• Scripting: Python, Bash

• Security: RBAC

• Observability: Datadog, Splunk, Open Telemetry

• Networking: VNet basics, load balancers

• Certification: Azure (Associate-level preferred)

What we look for

• Enthusiastic learners with a passion for cloud technologies and DevOps practices.

• Problem solvers with a proactive approach to troubleshooting and optimization.

• Team players who can collaborate effectively in a remote or hybrid work environment.

• Detail-oriented professionals with strong documentation skills.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.