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EY-Cyber Security-TDR Operations Manager

As part of our EY-cyber security team, Threat Detection & Response Operations Manager will lead Operations/Delivery for TDR engagements with end-to-end security incident investigation support ensuring client SLAs and KPIs leveraging multiple SIEM/EDR/NSM solutions.

The opportunity

We’re looking for Security Manger with expertise in SOC Operations & Delivery with hands-on knowledge on SIEM, EDR, NSM and Threat Intelligence solutions.

Your key responsibilities

• Oversee the process of detecting, reporting, and responding to security incidents, ensuring that the SOC team can effectively manage incidents when they occur.

• Responsible for managing the security tools and technologies used by the SOC team, ensuring that they are properly configured and maintained, and that they can effectively monitor and detect security threats.

• Lead and manage the Security operation centre primarily responsible for security event monitoring of client’s network

• Ensure that Service Level Agreements are defined, tracked, and met for all clients

• Provide technical leadership and advise to junior team members on SOC activities

• Revise Standard operation policies & procedures as required and ensure it is followed by the team

• Identify opportunities to improve security monitoring and operational tasks

• Convey complex technical security concepts to technical and non-technical audiences including executives.

• Develop and maintain productive working relationships with client personnel

• Oversee the daily SOC task that can be automated

• Provide both strategic view and benefits to client and work with limited resource to achieve it.

Skills and attributes for success

• Hands-on expertise of SIEM technologies such as Microsoft Sentinel, Splunk from a security analyst’s point of view

• Expert knowledge and experience in Security Monitoring

• Expert knowledge and experience in Cyber Incident Response

• Knowledge in cloud security and IOT/OT is a value add

• Knowledge in Network monitoring technology platforms such as Fidelis, Extra Hop, Darktrace etc

• Knowledge in endpoint protection tools, techniques, and platforms such as Carbon Black, Defender, Crowd Strike

• Ability to work with minimal levels of supervision or oversight.

• Customer Service oriented

• Meets commitments to customers; Seeks feedback from customers to identify improvement opportunities.

To qualify for the role, you must have

• B. Tech./ B.E. with sound technical skills

• Ability to work in client time zone

• Strong command on verbal and written English language.

• Demonstrate both technical acumen and critical thinking abilities.

• Strong interpersonal and presentation skills.

• Minimum 10 years of Hands-on experience of operating/implementing/designing SIEM solutions and proven experience in Project Management.

• Certification in any of the SIEM platforms

• Knowledge of Reg Ex, Perl scripting and SQL query language is a value add.

• Certification – CISM, CEH, CISSP, GCIH, GIAC, SABSA, TOGAF.

What we look for

• Who has proven experience in Leading operations for SOC projects, with hands-on experience in SIEM configuration and setup.

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