At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY GDS Business Consulting – Life & Annuity Manager position: About Global Delivery Services Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda. Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom. Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service. Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services. Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation. The Opportunity As part of our Consulting team, you will play a key role in supporting clients across the individual and group life insurance and annuity value chain. You will contribute to complex transformation programs by applying deep product, process, and platform knowledge, while helping clients achieve their business objective. This role provides the opportunity to work across multi vendor environments, influence strategic business decisions, and contribute to large scale transformation initiatives for insurance careers. Your Key Responsibilities Support clients across the full policy lifecycle, including new business, underwriting, policy servicing, billing, claims, disbursements, and regulatory updates. Create comprehensive business process maps, future state architectures, and work breakdown structures (WBS) for conversion and transformation programs. Lead requirements elicitation through JAD sessions, workshops, and collaboration with product owners to develop BRDs, FSDs, and other documentation. Challenge new requirements and change requests by proposing optimized, value driven solutions that align with business strategy and operational readiness. Collaborate with product design and development teams to evaluate functional enhancements and ensure they meet business objectives. Support clients through product configuration decisions, acceptance criteria definition, and user acceptance testing. Contribute to data migration and data governance activities, ensuring quality, compliance, and seamless system transitions. Serve as a trusted advisor to clients by delivering clear insights, process improvements, and best practice recommendation Skills and attributes for success A proactive, detail‑oriented professional who thrives in fast‑paced, dynamic environments. Strong business acumen combined with deep expertise in life and annuity insurance domains. Ability to collaborate effectively and bridge the gap between business needs and technology solutions. A strategic problem‑solver who challenges assumptions and recommends innovative, future‑ready approaches. A committed team player focused on delivering value, driving transformation, and building lasting client relationships. To qualify for the role, you must have Bachelors degree in related technology field (Computer, Engineering, Science, etc.) Approximately 10 to 15 years of experience working in Life & Annuity insurance domain. Additionally, You’ll Also Have Hands‑on experience with policy lifecycle processes and insurance operational workflows. Ability to produce high‑quality process maps, data flows, and requirement documentation. Proficiency in managing multi‑vendor engagements and navigating complex project environments. Analytical mindset with the ability to interpret data, identify gaps, and propose practical solutions. Excellent communication and facilitation skills for client‑facing interactions. Ability to collaborate effectively with technical, functional, and business stakeholders. Ideally, good to have Experience working on data migration projects and applying data governance best practices. Knowledge of insurance COTS platforms such as FAST, ALIP, OIPA, wmA etc Certifications such as AAPA or LOMA. Understanding of upstream and downstream integrations across the policy lifecycle Knowledge of project management tools like JIRA, TFS, Azure DevOps What we offer you At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. Are you ready to shape your future with confidence? Apply today. To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need. Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost. Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship. People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing. Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development. How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy. Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits. “We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.