At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. TechOps - Cloud Platform DevOps Engineer Staff: At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.​ Join EY and help to build a better working world. About Global Delivery Services Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda. Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom. Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service. Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services. Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation. The Opportunity We are looking for a Staff DevOps Engineer with 3–4 years of hands-on experience in Cloud environments. The primary focus of this role is supporting DevOps related issues, including CI/CD pipelines, automation scripting, and container orchestration. The role also involves contributing to basic cloud infrastructure management and support. You will assist in troubleshooting, support deployment pipelines, and participate in operations across cloud-native environments. You will be responsible for executing tasks with increasing autonomy, applying sound judgment within defined parameters, and contributing to team outcomes. You are expected to demonstrate initiative, resolve routine issues independently, and support junior colleagues. You will anticipate and identify risks within engagements and share any issues with senior members of the team. In line with EY commitment to quality, you’ll confirm that work is of high quality and is reviewed by the next-level reviewer. Your Key Responsibilities Assist in resolving infrastructure and DevOps-related incidents and service requests. Support CI/CD pipeline operations and automation workflows. Implement infrastructure as code using Terraform, DSL (ARM templates, Biceps). Monitor platform health using native tools like Cloud watch, NewRelic, BigPanda, Grafana. Collaborate with CloudOps and DevOps teams to address deployment or configuration issues. Maintain and update runbooks, SOPs, and automation scripts as needed. Technologies and Tools Must haves CI/CD: Basic experience with GitHub Actions, Harness, JFrog, Artifactory. Working knowledge of repository management, branching strategies, CI workflows, and pipeline troubleshooting. Experience with Terraform; exposure to ARM templates / Biceps is a plus. Familiarity with Docker, Kubernetes (EKS/AKS), and Helm. Basic scripting in Bash; knowledge of Python or Java is a plus. Knowledge of Cloud networking, security groups, VPC/VNet, and basic networking. Strong troubleshooting and documentation skills. Incident Management: Familiarity with ServiceNow or similar ITSM tool Good to have Templates: CFT templates, Ansible Scripting: Python, Bash Security: RBAC Observability: Grafana, Splunk, BigPanda Networking: VNet basics, load balancers Certification: DevOps (Associate-level preferred) System Reliability & Troubleshooting Handle production incidents Assist in root cause analysis (RCA) Participating in on call rotations Skills and attributes for success 3–4 years of experience in CloudOps, DevOps, or cloud infrastructure Development projects. Hands-on experience in building, deploying and supporting cloud solutions. Familiarity with infrastructure automation, CI/CD pipelines, and container platforms. Relevant cloud certification in DevOps. Willingness to work in a 24x7 rotational shift-based support environment. You will be responsible for executing tasks with increasing autonomy, applying sound judgment within defined parameters, and contributing to team outcomes. You are expected to demonstrate initiative, resolve routine issues independently, and support junior colleagues. You will anticipate and identify risks within engagements and share any issues with senior members of the team. In line with EY commitment to quality, you’ll confirm that work is of high quality and is reviewed by the next-level reviewer. What we offer you At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. To help create an equitable and inclusive experience dur ing the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need. Our Commitment : As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost. Professional Development : From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship. People and Culture : In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing. Benefits : Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development. How to Apply : If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy. Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits. “We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.