Scrum Master / PMO (Banking Industry) - Technology Consulting

Position: Scrum Master / PMO (Banking Industry) - Technology Consulting

Level: Manager Activities:

• Facilitates process of working with Feature owner and team to re-balance and re-prioritize work within a sprint

• Facilitate effective communication within the program team and with external stakeholders. Ensure that stakeholders are informed about program progress and key milestones (incl. change management support)

• Generate regular and ad-hoc reports, dashboards, and analysis to provide insights into program performance, progress, and key metrics

• Manage progress by facilitating agile events (incl. coordinate sprint planning, daily standups, and review/retrospective sessions) and helping team members overcome roadblocks

• Manage program documentation, including project plans, status reports, risk registers, and other relevant documentation

• Contribute to the identification, tracking, and resolution of program risks and issues. Work with Program Leads to develop mitigation strategies

• Help track metrics (inputs, outputs, and outcomes) for team; monitors these on ongoing basis

Skills / Experience

• Thai native / Thai nationality only

• Bachelor's degree in a relevant fields i.e. Business Administration, Engineering, Computer Sciences or Information Technology

• Experience leading a team of 5+ members

• Previous experience in a PMO or project management role, preferably in large-scale programs

• Experience in managing complex programs, handling a wide range of responsibilities, and contributing to strategic decision-making

• Excellent communication and interpersonal skills to work effectively with diverse teams and stakeholders

• Ability to adapt to a dynamic and fast-paced environment

• Knowledge of program and project management methodologies (experience in Agile ways of working is preferred)

• Proficiency in project management tools and software

• Familiarity with risk management, financial management, and governance principles

• Detail-oriented with strong organizational skills

• Strong analytical skills with the ability to interpret data and trends

• Contribute to the development and maintenance of quality assurance processes to ensure deliverables meet established standards

• Manage and administer project management tools and systems used within the PMO, working alongside scrum master to ensure that the tools/ trackers are up to date/ standard