Associate – Workforce Planning / Resource Management (Assurance) - Rapid Location: Nearshore Office (Karachi, Lahore, Islamabad)

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.The opportunity

This role supports the Experience Management (XM) function in driving day‑to‑day workforce planning and resource management for Assurance Service line. You will be responsible for optimizing resource deployment, maintaining accurate allocation data, and supporting EY’s talent and business performance priorities. You will also contribute to operational efficiency by leveraging AI‑enabled and automation tools to enhance reporting accuracy and streamline routine processes.

Your key responsibilities

• Maintain accurate and timely booking entries to ensure data integrity.

• Manage employee utilization to achieve target KPIs.

• Prepare scheduled reporting, including allocation and utilization reports for stakeholders.

• Partner with Audit teams to align resource requirements with available skills and competencies.

• Contribute to continuous improvement initiatives to enhance operational efficiency.

• Provide administrative support to ensure smooth daily team operations.

• Leverage AI‑powered tools to automate repetitive reporting tasks, identify utilization trends, and generate data‑driven insights that support proactive workforce planning.

Skills and attributes for success

• Proficiency in Microsoft Office tools (especially intermediate to advance level MS excel).

• Strong organization and multitasking abilities.

• Excellent written and verbal communication skills.

• Ability to professionally handle queries and resolve issues.

• Proactive in identifying and escalating potential concerns.

• Ability to prioritize and manage multiple tasks in a dynamic environment.

• Positive attitude, strong interpersonal skills, and high personal integrity.

• Ability to build effective relationships at all levels.

• Openness to adapting AI‑enabled or automated solutions to improve workflow efficiency.

Ideally, you’ll also

• Hold a bachelor’s degree.

• Have a minimum of 2 years of experience in a similar role.

• Possess knowledge of Microsoft automation tools.

• Have exposure to task automation, AI‑supported reporting, or workflow optimization tools.

• Bring experience in workforce planning or business operations within professional services.

• Demonstrate strong stakeholder management and data analysis skills.

• Have experience working in high‑performing teams.

• Bring people management and development exposure.

What we look for

Individuals with strong listening skills, collaboration capability, commercial acumen, and the ability to influence stakeholders. Success comes from thriving in a diverse, fast‑paced environment and demonstrating consistency, quality, and adaptability — including the ability to incorporate digital and AI‑enabled improvements where valuable.

What we offer you

At EY, we’ll develop you with future‑focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment and fuel your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today.

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EY | Building a better working world

EY exists to create long‑term value for clients, people, and society, while building trust in the capital markets.

Enabled by data and technology, EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues of today.