Junior Service Now Consultant

Location: Katowice - 2 days office/3 days remote

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.

As a Global Elite Partner of Service Now, we work with enterprise‑level clients, delivering multi‑module implementations, advanced custom solutions and end‑to‑end consulting across the Now Platform.

The opportunity

Service Now is a global tool used widely to manage business processes of Enterprise size organization.
In this role you would be trained and prepared to become a part of project teams involved in implementation, configuration and maintenance of Now Platform. This will allow you to develop your technical and business skills in global environment with well-established and interesting technology.

Your key responsibilities

As Junior Service Now Consultant you will be responsible for development of business processes using product and company best practices. You will be involved in project teams, where you will work to understand customer requirements and with your technical skill you will create them in Service Now platform with some senior staff supervision.

Skills and attributes for success

To succeed in the role you must be eager to learn through onboarding training, search knowledge bases for information and wish to extend your technical knowledge of Service Now platform. To succeed in that you would need:

• Working experience with one of the following: ITSM, Business management or operations management platforms.

• Willingness for learning

• Understanding of ITIL or Agile will be an asset

To qualify for the role, you must have

• Proven experience with at least one programming language (JavaScript, Python, C#, Java or others)

• Web technologies experience

Ideally, you’ll also have

• Good command of English, (German or other European language would be an advantage but not mandatory)

• University degree in technical field or economic

• Experience in Administration and Usage of Service Now platform would be an advantage

What we look for

We search for anyone technology oriented with some developing skills that can be used around Service Now platform. If you have some experience with JavaScript, Angular or other languages– that is great as this will help you work with Service Now. If your are person willing to learn and get involved top technology out there, that is the right role for you. We’re looking for professionals who enjoy working at the intersection of business and technology, feel comfortable collaborating with global stakeholders, and want to shape impactful Service Now solutions.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

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