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SAP CPI Staff Tech Ops (Application Management) Consultant

The Opportunity

We are looking for an SAP CPI Staff Consultant to join the EY GDS – SAP Tech Ops Team. As part of our EY GDS – Tech Ops team, you will be responsible for the development, maintenance and optimization of our SAP CPI solutions in alignment with our business objectives in a multi-region environment. You will collaborate closely with cross functional teams to address issues, implement enhancements, and optimize applications to deliver seamless global operations support to global clients.

This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth as you get to work with high quality team to support clients ensuring the stability of global 500 companies through best-in-class solutions, automation and innovation.

To qualify for the role, you must have:

• Bachelor’s degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences.

• Minimum of 1 year working experience in SAP CPI/PI/PO development with a focus on level 2 support

• 1 to 3 years of SAP PI/PO/CPI experience participation as a lead person responsible for integration design and implementation in at least two full-cycle SAP projects or roll-outs

• Strong skills in SAP PI/PO/CPI Design, Configuration, and Administration

• Good hands-on knowledge of Java, XSLT Mapping, Java mapping, Groovy Scripts Support integration projects through various phases from gathering business requirements to go-live and post-implementation support

• Good Understanding of Business processes and Create and maintain end-to-end functional designs for interfaces

• Suggest improvements to current operational procedures within integration environment good knowledge of integration technologies and specific SAP Integration architecture

• Knowledge of using IDOC, RFC, JDBC, File, ABAP Proxy, SOAP, HTTP, REST, SFTP, Success Factors, sFTP

• Knowledge of SAP BPM/BRM Design, Build, Monitoring and troubleshooting

• Knowledge of SAP Cloud Platform services like CPI-DS, SDI, Open Connectors, Persistence

• Strong analytical and problem solving skills with good attention to detail

• Excellent communication and interpersonal skills with the ability to collaborate with cross-functional teams effectively in a team environment

• Good understanding of the integration patterns, best practices.

• Strong knowledge in integration of SAP and Non-SAP applications with 3rd party & internal applications

• Ability to work independently and prioritize tasks in a fast-paced environment

• Ability to work in a global setting with multi-regional teams, understanding cultural nuances and time zone differences and across shifts

• Flexibility in managing work hours due to the volatile nature of Application Management support work including ability to do shifts and being on-call for critical business requirements

Ideally, you’ll also have:

• Excellent knowledge in SAP CPI/PI/PO and API Development with goof knowledge of HTML/XML/WSDL/XSD, JSON, SOAP, AXIS, ODATA, with hands on experience in debugging interfaces issues and development of small to medium complex enhancements

• Experience with PO PI configuration mapping and development using Message Mapping, XSLT

• Knowledge of complex mapping transformation, resolving technical issues, adapter configurations.

• Experience in EDIFACT and ANSI X12 formats, XML for B2B EDI

• Experience in APIM, Event Mesh

• Expert in using the standard Modules & Development of Custom Adapter modules.

• Expert in Java for developing User Defined Functions (UDF) and NWDS

What you will do:

• Provide day to day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests as Level 2 Application Management Specialist

• Provide level 2 support for SAP CPI/PIPO development activities including customizations, enhancements, and bug fixes across multiple SAP environments troubleshooting and resolving issues related to customer CPI developments and SAP System Performance

• Collaborate with functional consultants to gather requirements for incidents, enhancements and problems and translate them into technical solutions

• Perform Debugging and Testing to ensure the quality of CPI/PI/PO developments

• Support system integration testing, user acceptance testing and production deployment of CPI/PI/PO objects

• Document technical specifications, code changes and implementation details for knowledge sharing and future reference

• Keep abreast of industry trends, emerging technologies and SAP best practices to contribute to continuous improvement initiatives.

• Participate in on-call rotation and provide off hours support as needed to ensure the availability and reliability of critical SAP systems.

• Available to work on shift hours depending on the requirement of the client

What we look for

• A team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment.

• An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide.

• Opportunities to work with EY Data practices globally with leading businesses across a range of industries

What working at EY offers:

At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around

• Opportunities to develop new skills and progress your career

• The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.