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SAP Basis Staff Tech Ops (Application Management) Consultant

The Opportunity

We are looking for an SAP Basis Junior Consultant to join the EY GDS – SAP Tech Ops Team. As part of our EY GDS – Tech Ops team, you will be responsible for ensuring the stability, performance, and availability of the SAP systems across various regions for our global clients. You will collaborate closely with cross functional teams to address issues, implement enhancements, and optimize system performance to meet business requirements.

This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth as you get to work with high quality team to support clients ensuring the stability of global 500 companies through best-in-class solutions, automation and innovation.

To qualify for the role, you must have:

• Bachelor’s degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences.

• At least 1 to 3 years of experience in SAP Basis domain.

• Minimum of 1 year working experience in SAP Basis administration with focus on Level 2 support

• Good understanding of SAP Basis Administration principles and concepts

• Hands on Experience with SAP Systems Installation, configuration and troubleshooting including experience with SAP Basis tools and utilities

• SAP HANA database administration is desirable

• Good analytical and problem solving skills with good attention to detail

• Excellent communication and interpersonal skills with the ability to collaborate with cross-functional effectively in a team environment

• Ability to work independently and prioritize tasks in a fast paced environment

• Ability to work in a global setting with multi-regional teams, understanding cultural nuances and time zone differences and across shifts

• Flexibility in managing work hours due to the volatile nature of Application Management work including ability to do shifts and being on call for critical business requirements

What you will do:

• Provide day to day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests as Level 2 Application Management Specialist

• Provide level 2 support for SAP Basis Activities including system administration, performance tuning, and troubleshooting across SAP landscapes.

• Support in the installation, configuration and maintenance of SAP systems including SAP ECC, SAP S/4 HANA, BW and other SAP components

• Monitor system performance, troubleshoot issues and implement solutions to ensure reliability and availability of SAP Applications

• Perform Routine System administration tasks such as user management, system backups and system upgrades

• Document technical procedures, system configurations, and changes for knowledge sharing and future reference.

• Keep abreast of industry trends, emerging technologies and SAP best practices to contribute to continuous improvement initiatives.

• Participate in on-call rotation and provide off hours support as needed to ensure the availability and reliability of critical SAP systems.

• Available to work on shift hours depending on the requirement of the client

What we look for

• A team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment

• An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide.

• Opportunities to work with EY Data practices globally with leading businesses across a range of industries

What working at EY offers:

At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around

• Opportunities to develop new skills and progress your career

• The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.