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At Exact Sciences, we’re helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you’re working to help others.

Position Overview

The Clinical Laboratory Quality Control (QC) Specialist performs and functions within the Technical Laboratory under the guided direction of the Supervisor, Clinical Lab Quality Control, Quality Control Lead, or designee. In this support position, the Clinical Laboratory QC Specialist ensures daily QC operations are effective and efficient by coordinating with leadership to anticipate and resolve issues related to efficiencies in quality control, and laboratory processes. Under the guidance of the QC Supervisor, this position works cross-functionally with departments such as materials management, Technical Services and Laboratory Systems Development to ensure reagent inventory is maintained within the lab, identify quality and reagent related issues. The QC Specialist will assist QC Leadership in improving the laboratory processes. The Clinical Laboratory QC Specialist also supports the laboratory on the bench up to 50% of the time.

Shift Options:

Tuesday through Saturday, 10am-6:30pm

Sunday through Thursday, 10am-6:30pm

Essential Duties

include but are not limited to the following:

• All assigned job duties are performed following laboratory policies and procedures.
• Responsible for running daily QC scripts using statistical software and reviewing generated daily QC data.
• Responsible for identifying quality control issues, errors, and trends and promptly informing QC Specialist II and/or other QC team members of issues identified.
• May be requested to assist QC Specialist II and/or other QC team members in investigation of quality control issues, errors, and trends.
• May be requested to assist QC Specialist II and/or other QC team members in preparation of monthly quality control reports.
• Responsible for performing validations, verifications, and studies under the guidance of the QC Specialist II and/or other QC team members.
• Responsible for obtaining validation, verification, and study data for review.
• May be requested to assist in review of validation, verification, and study data.
• Assists QC Supervisor, QC Lead, and other QC team members in ensuring that all section turn-around times are maintained.
• Assists the QC Supervisor, QC Lead, and other QC team members by escalating concerns and answering technical questions from laboratory staff and others in Exact Sciences labs, as appropriate.
• Prepares QC, proficiency testing, patient, and other specimen types for analysis, analyzer-to-analyzer, and lot-to-lot testing. Ensures acceptability of samples are within guidelines.
• May be requested to assist in troubleshooting of failed proficiency testing surveys.
• Responsible for maintaining adequate inventory of reagents and promptly informing QC Specialist II and/or other QC team members of issues identified with inventory.
• Responsible for acquisition of instrument performance qualifications data and creation of summary report.
• Maintains ethical standards in the performance of testing and in interactions with patients, coworkers, and other health care professionals.
• Assists with knowledge transfer of changes and additions to laboratory procedures, processes, and policies, including methodology and instrument operation.
• May be requested to give lectures or provide demonstrations, provide technical information and/or instruction to clients, new employees, medical students, residents, peers, and the public as requested and where appropriate.
• Contributes to design, research, review and writing of laboratory procedures. Remains informed of procedure updates. Provides constructive criticism for modification of laboratory procedures and policies.
• Supports and complies with the company’s Quality Management System policies and procedures, as well as all regulatory requirements.
• Knowledge of regulatory requirements.
• Maintains open and effective communication with personnel in work team, and with members of other teams throughout the laboratory.
• Demonstrates professional demeanor, in personal appearance and behavior, in all work-related interactions inside and outside of the laboratory. Demonstrates adaptability by embracing changes in the laboratory with a positive attitude.
• Demonstrated ability to respond to stakeholder requests in a professional and timely manner.
• Exceptional written and verbal communication skills and strong attention to detail.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Regular and reliable attendance.
• Ability to work overtime as needed.
• Ability to work nights and/or weekends as needed.
• Ability to lift and move up to 40 pounds for approximately 25% of a typical working day.
• Ability to walk, bend and reach for up to 100% of a typical working day.
• Ability to work seated for approximately 50% of a typical working day. Ability to work standing for approximately 50% of a typical working day.
• Ability to grasp with both hands; pinch with thumb and forefinger; turn with hand/arm; reach above shoulder height.
• Ability to listen and speak on the telephone and write simultaneously.
• Ability to operate telephone system and computer keyboard and mouse.
• Vision: Adequate to perform the essential functions of the job such as read and perform lab tests.
• Hearing: Adequate to perform the essential functions of the job such as hear timer alarms, etc.
• Speaking: Strong ability to perform the essential functions of the job such as communicating with staff, patients, colleagues, and providers.
• Dexterity: Adequate to perform the essential functions of the job including operating a computer.
• Mental Demands: Adequate to perform the essential functions of the job such as the stress of reporting STAT lab work and performing multiple lab tests simultaneously.
• Ability to comply with any applicable personal protective equipment requirements.
• Travel between Madison Laboratory locations may be required.

Minimum Qualifications

• Bachelor’s degree in chemical, biological, or clinical laboratory sciences or medical technology from an accredited institution.
• For a degree not one of those listed above: 90 semester hours which must include 16 semester hours in chemistry (6 of which must be in inorganic chemistry); 16 semester hours in biology courses and 3 semester hours of math.
• 2+ years of experience in a laboratory setting.
• 1+ years of experience performing, reviewing and understanding quality control on a routine basis.
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
• Authorization to work in the United States without sponsorship.

Preferred Qualifications

• 1+ years of molecular diagnostic laboratory experience.
• 3+ years of relevant experience within a technical laboratory.

Salary Range:

$76,000.00 - $125,000.00

The annual base salary shown is for this position located in US - AZ - Phoenix on a full-time basis. In addition, this position is bonus eligible.

Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. Learn more about our benefits.

Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, please contact us here.

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We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, protected veteran status, and any other status protected by applicable local, state, or federal law.

To view the Right to Work, E-Verify Employer, and Pay Transparency notices and Federal, Federal Contractor, and State employment law posters, visit our compliance hub. The documents summarize important details of the law and provide key points that you have a right to know.