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Engineering Manager, Customer Support

Etsy

Engineering Manager, Customer Support

Etsy

Brooklyn, NY

·

On-site

·

Full-time

·

1mo ago

Required skills

Go

Excel

About Etsy

Etsy, Inc. is an American e-commerce company focused on handmade or vintage items and craft supplies. Its marketplace includes categories such as jewelry, apparel, home decor, furniture, toys, and art. Items described as vintage must be at least 20 years old.

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About Etsy

Etsy

Etsy

Public

Etsy, Inc. is an American e-commerce company focused on handmade or vintage items and craft supplies. Its marketplace includes categories such as jewelry, apparel, home decor, furniture, toys, and art. Items described as vintage must be at least 20 years old.

1,001-5,000

Employees

Brooklyn

Headquarters

$3.5B

Valuation

Reviews

3.7

10 reviews

Work-life balance

3.2

Compensation

3.8

Culture

3.5

Career

3.0

Management

2.8

65%

Recommend to a friend

Pros

Amazing people and caring managers

Good benefits and pay

Easy to use platform

Cons

Poor leadership and inexperienced management

Account shutdowns with no dispute process

Long pay hold times and high fees

Salary Ranges

339 data points

Senior/L5

Senior/L5 · Senior Analytics Manager

1 reports

$229,410

total per year

Base

$199,400

Stock

-

Bonus

-

$229,410

$229,410

Interview experience

1 interviews

Difficulty

4.0

/ 5

Duration

14-28 weeks

Experience

Positive 0%

Neutral 0%

Negative 100%

Interview process

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Onsite/Virtual Interviews

5

Team Matching

6

Offer

Common questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge