Senior Account Manager

Join our Team

Key Responsibilities

• Own and grow assigned customer accounts to achieve sales, revenue, and margin objectives
• Proactively lead commercial discussions with customers, identifying opportunities aligned with their business priorities
• Develop a deep understanding of customer strategies, monetization models, and long‑term objectives
• Build and maintain trusted relationships with customer stakeholders across organizations
• Collaborate closely with internal sales, technical, delivery, and leadership teams to shape compelling, win‑win proposals
• Manage account pipeline, forecasting, and reporting through Salesforce CRM
• Contribute to account planning, go‑to‑market strategy, and execution over multi‑year horizons

Qualifications & Experience

• 5+ years of experience in telecom sales or account management within B2B or enterprise environments
• Proven ability to drive customer engagements toward financial and strategic outcomes
• Bilingual proficiency in Korean and English (spoken and written)
• Strong working knowledge of Microsoft 365, particularly Teams,Excel, PowerPoint, and Word
• Demonstrated proficiency in CRM tools, preferably Salesforce

What Defines Success in This Role Customer‑Focused by Design

You invest the time to truly understand what matters most to your customers — their business goals, constraints, and long‑term ambitions. Rather than selling products, you partner with customers to translate their priorities into tangible outcomes, strengthening mutual trust and creating sustainable value for both organizations.

Comfortable Navigating Complexity

You are not deterred by problems that lack clear or immediate answers. Complex, unfamiliar situations motivate you. You enjoy working through ambiguity, exploring different angles, and collaborating across functions to address unique customer challenges that demand both creativity and structured thinking.

Long‑Horizon Thinker

You naturally operate beyond short‑term transactions. With a strong grasp of go‑to‑market principles, you design account strategies that anticipate future needs and opportunities. You raise expectations internally, influence stakeholders, and guide the organization and customers toward a shared, long‑term direction.

Why Join Us

• Opportunity to manage a Tier‑1 telecom account (KT) with high strategic visibility
• Exposure to cutting‑edge telecom and technology solutions
• Collaborative, international environment with strong local leadership
• Platform to shape long‑term customer strategy and account growth

**Why join Ericsson?**At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city:

Korea (the Republic of) (KR) || Seoul

Req ID:

784047