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Ericsson
Ericsson

Telecommunications equipment company

IT PRODUCT SUPPORT

职能技术支持
级别中级
地点Guatemala City, Guatemala
方式现场办公
类型全职
发布56个月前
立即申请

必备技能

Python

Java

JavaScript

Docker

Kubernetes

Linux

Job Summary:

We are now looking for an IT Product Support Engineer. The position is part of a customer team and works always in customer premises or remotely for the customer wherever possible.

Responsibilities:

  • Install, Configure and Deploy Telecom Products.
  • Implementation of new requirements as well as Production support for existing solutions.
  • Support requirements gathering, solution designing and planning phases.
  • Be an active team member, support Developers/QA/BA.

Key Qualifications:

  • Hands-on experience in Troubleshooting and Problem resolution.
  • Business configuration skills.
  • Advanced experience in 2nd and 3rd Level Support of Products/Installations.
  • Experience working with: Relational Databases (preferable Oracle12).
  • Application Servers (Web Logic, Tomcat, JBoss, IIS, etc.).
  • Operating Systems (Microsoft Windows Server, Unix / Linux).
  • Web Services REST/SOAP.
  • Programming skills JavaScript.
  • Fluent English language proficiency.
  • Excellent communication skills.
  • +4 years IT Industry experience.

Desirable:

  • Experience in Agile Methodologies (SCRUM / Kanban).
  • Open Stack/Docker/Kubernetes knowledge.
  • Programming Skills (Java, Bash, Python).
  • Automation sills (selenium, RPA).
  • PSM, PSD, PSPO Agile Certifications (A plus).
  • Linux Certifications (A plus).
  • ITIL Certifications (A plus).

Additional Requirements:

  • College graduate Computing / Systems Engineering or related career.
  • Availability to travel abroad eventually.
  • Experience working with remote teams.

Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.

We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics.

Primary country and city: Guatemala (GT) || || Guatemala City || [mfield2]
Job details: IT Engineer Job Stage 04

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关于Ericsson

Ericsson

Ericsson

Public

An information and communications technology company that offers network services

10,001+

员工数

Kista

总部位置

$21.5B

企业估值

评价

22条评价

3.9

22条评价

工作生活平衡

3.8

薪酬

2.5

企业文化

3.2

职业发展

3.4

管理层

3.1

65%

推荐率

优点

Good work-life balance and flexible hours

Supportive colleagues and teamwork

Learning opportunities and innovative projects

缺点

Low compensation and salary concerns

Slow career progression and limited growth

Management transparency and leadership issues

薪资范围

97个数据点

Junior/L3

Junior/L3 · Business Analyst

0份报告

$58,232

年薪总额

基本工资

-

股票

-

奖金

-

$49,497

$66,967

面试评价

9条评价

难度

3.0

/ 5

时长

14-28周

面试流程

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Onsite/Virtual Interviews

5

Offer

常见问题

Technical Knowledge

Coding/Algorithm

Behavioral/STAR

Past Experience