Join our Team

About this opportunity:
With the introduction of 5G and cloud, the role of IT Managed Services has evolved to become an enabler of new revenue opportunities, in addition to delivering efficient cloud and IT operations for service providers on their 5G journey.

• Join us to understand how different technologies come together to build a best-in-class solution which has made Ericsson lead the 5G evolution. We will also explain how you can be part of this outstanding culture and advance your career while creating a global impact.
• We believe in trust – we trust each other to do the right things!
• We believe in taking decisions as close to the product and technical expertise as possible.
• We believe in creativity – trying new things and learning from our mistakes.
• We believe in sharing our insights and helping one another to build an even better user plane.

What you will do:

• Lead the design and development of complex Grafana dashboards for infrastructure, application, and business metrics
• Architect and implement end-to-end observability solutions using Grafana, Prometheus, Loki, Tempo, and other data sources
• Define dashboard standards, naming conventions, and best practices across teams
• Build and optimize advanced queries (PromQL, LogQL, SQL, Flux) for performance and accuracy
• Design and manage alerting strategies and escalation workflows
• Develop custom integrations, automation, and Grafana API–based solutions
• Collaborate with DevOps, SRE, and engineering teams to translate requirements into monitoring solutions
• Mentor junior engineers and provide technical guidance
• Participate in capacity planning, performance tuning, and incident analysis
• Integrate Grafana with data sources such as Prometheus, Loki, InfluxDB, Elasticsearch, MySQL, PostgreSQL, etc.
• Create and manage alerts, panels, variables, and templating in Grafana
• Optimize dashboards for performance, usability, and scalability
• Troubleshoot issues related to dashboards, data sources, and queries
• Maintain documentation and best practices for dashboards and monitoring standards

The skills you bring:

• 5+ years of experience in monitoring, observability, or DevOps roles

• Strong hands-on expertise with Grafana (advanced dashboards, variables, transformations, alerts)

• Deep experience with Prometheus and PromQL

• Experience with log aggregation tools (Grafana Loki / ELK stack)

• Solid understanding of metrics, logs, and distributed tracing concepts

• Experience integrating Grafana with multiple data sources (SQL/NoSQL/time-series DBs)

• Strong Linux knowledge and troubleshooting skills

• Experience with Git and CI/CD workflows

• Experience writing queries in PromQL, Flux, SQL, or LogQL

• Experience in REST APIs and JSON

• Preferred / Nice-to-Have Skills

• Experience with Grafana plugin development (React, TypeScript)

• Strong knowledge of Kubernetes monitoring (kube-prometheus-stack, Helm)

• Experience with cloud-native monitoring (AWS CloudWatch, Azure Monitor, GCP)

• Scripting or programming experience (Python, Go, Bash)

• Familiarity with SLO/SLI design and error budgets

• Experience with security and access control in Grafana

• Experience with Grafana Loki & Tempo

• Experience with alerting systems (Alertmanager, Pager Duty, Opsgenie)

Location

• Noida/Bangalore

**What happens once you apply?**Click Here to find all you need to know about what our typical hiring process looks like.We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) ||