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Seasonal Customer Service - Exit Booth Agent - Philadelphia International Airport

Enterprise

Seasonal Customer Service - Exit Booth Agent - Philadelphia International Airport

Enterprise

Philadelphia, PA

·

On-site

·

Full-time

·

5d ago

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

Enterprise Mobility has an exciting opportunity for a Seasonal Exit Booth Agent. The Exit Booth Agent will provide a high level of customer service to customers, primarily face-to-face, supporting their rental needs. The Exit Booth agent will also offer company approved services and products to provide a positive experience for all customers and will facilitate the rental process through verifying all necessary driver information to provide for an efficient and timely rental and return experience. This position is located at the Philadelphia International Airport -1 Arrival Road, Philadelphia, PA 19153.

The pay for this position starts at $17.00 / hour plus the ability to earn up to $1,100 monthly in commission bonuses!

The start date for the season is May 2026 to October 2026.

We are hiring for the following schedule(s):

  • Tuesday, Wednesday 3:00 PM - 1:00 AM, Saturday, Sunday 4:00 PM - 2:00 AM

  • Thursday 3:00 PM - 1:00 AM, Saturday, Monday, Wednesday 4:00 PM - 2:00 AM

Responsibilities

Responsibilities include:

  • Prepare all rental documents accurately and completely

  • Verify car information and VIN number for security and car control

  • Provide additional service to Emerald Aisle members by offering our refueling option

  • Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image

  • Ensure that “Booth” is stocked with appropriate supplies to meet the needs of our customers

  • Provide all customers with undivided attention while assisting them at the exit booth

  • Make eye contact and greet all customers; thank customer at the conclusion of all transactions

  • Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary

  • Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years old.

  • Experience Requirements:

  • Must have a minimum of 2 years of retail customer service experience OR

  • Must have Associates Degree with a minimum of 6 months of retail customer service experience

  • Must have a current and valid drivers license.

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

  • Must be living within 30 minutes of the Philadelphia International Airport

  • Must be willing to accept a seasonal position starting in May.

  • Must be able to work one of the the following schedule(s):

  • Tuesday, Wednesday 3:00 PM - 1:00 AM, Saturday, Sunday 4:00 PM - 2:00 AM

  • Thursday 3:00 PM - 1:00 AM, Saturday, Monday, Wednesday 4:00 PM - 2:00 AM

Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (Jobs Privacy@ehi.com) to contact us about your interest in employment.

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About Enterprise

Enterprise

The Hewlett Packard Enterprise Company (HPE) is an American multinational information technology company based in Spring, Texas. It is a business-focused organization which works in servers, storage, networking, containerization software and consulting and support. HPE was ranked No.

10,001+

Employees

Spring

Headquarters

Reviews

3.1

3 reviews

Work Life Balance

2.0

Compensation

2.5

Culture

1.5

Career

3.0

Management

1.5

15%

Recommend to a Friend

Pros

Career progression opportunities

Management training programs

Potential resume enhancement

Cons

Poor treatment of employees

Inadequate compensation for workload

Poor work-life balance

Salary Ranges

27 data points

Senior/L5

Senior/L5 · Senior Marketing Analytics Manager

1 reports

$154,487

total / year

Base

$134,336

Stock

-

Bonus

-

$154,487

$154,487

Interview Experience

7 interviews

Difficulty

2.7

/ 5

Duration

14-28 weeks

Offer Rate

43%

Experience

Positive 14%

Neutral 29%

Negative 57%

Interview Process

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Coding Assessment

5

Manager Interview

6

Offer

Common Questions

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

System Design

Past Experience