Greeter - National/Alamo Ontario Airport

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The National and Alamo brand of Enterprise Mobility has an exciting opportunity for a Greeter.The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.

This pay for this position starts at $18.00/hour

This position is located at 3450 E Airport Dr. Ste 400. Ontario, CA 91761.

We offer:

• Paid time off

• Employee rental car discounts

• Health Insurance

• Dental Insurance

• Vision Insurance

• Training and development

Schedule:

• This is a Union position and the schedule is based on a shift bid.

• Must have open availability to work 40 hours/week including days, nights, weekends, and holidays.

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

• Work proactively with shuttlers, auto detailers, return agents and managers to ensure proper vehicle supply

• Welcome members to the facility when they exit the bus or arrive on the lot

• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable

• Assist members with questions and concerns to minimize counter visits

• Communicate customer service issues to management

• Ensure that hangtag information is completed correctly

• Maintain clean low mileage fleet mix requirements

• Maintain Emerald Aisle for cleanliness

• Thank member for their business

• Provide upgraded vehicles on request

• Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers

• Seek to improve job performance through self-assessment, skill development, training and goal setting

• Maintain a regular and reliable level of attendance and punctuality

• Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years old

• This position requires a valid Driver's License

• Must have a high school diploma or GED equivalent

• Must have at least 1 year prior customer service experience

• Must have open availability and be able to work full time (40 hours/week) days, nights, weekends & holidays required

• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.

Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (Jobs Privacy@ehi.com) to contact us about your interest in employment.