Enterprise
Enterprise

Greeter - Boston Logan Airport

RoleCustomer Success
LevelEntry
LocationBoston, Morocco, United States
WorkOn-site
TypeFull-time
Posted1 day ago
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About the role

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Full Time Greeter. The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.

The pay for this position starts at $19 / hour. There is also a $2.00 / hour shift differential for hours worked from 7:00pm to 5:00am, bringing up the hourly rate to $21/hour during those hours.

This position is located at Boston Logan Airport (BOS) - 15 Transportation Way Boston, MA 02128.

We offer a robust Benefits Package including, but not limited to:

  • Paid time off

  • Employee discount

  • Retirement savings plan

  • Extended Health Benefits (Medical, Prescription Drug, Dental and Vision)

  • Life Insurance

  • Training and development

Schedules Available:

  • Saturday
  • Tuesday 12:00 pm-11:00 pm
  • Tuesday- Saturday: 8:00am-5:00pm

  • Friday- Monday: 9:00am-8:00pm

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

  • Work proactively with shuttlers, service agents, handheld return agents and managers to ensure proper vehicle supply

  • Welcome members to the facility when they exit the bus or arrive on the lot

  • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable

  • Assist members with questions and concerns to minimize counter visits

  • Communicate customer service issues to management

  • Ensure that hangtag information is completed correctly

  • Maintain clean low mileage fleet mix requirements

  • Maintain Emerald Aisle for cleanliness

  • Thank member for their business

  • Provide upgraded vehicles on request

  • Perform other customer service related duties as determined by management to ensure our service meets the needs of our customers

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years of age

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

  • Must have a High School Diploma or GED

  • Must have at least 6 months of prior customer service experience

  • Must have a current and valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years.

  • No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).

Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (Jobs Privacy@ehi.com) to contact us about your interest in employment.

Benefits and perks

Paid Time Off

Employee Discount

Retirement Plan

Healthcare

Required skills

Customer service

Communication

Organization

Attention to detail

About Enterprise

Boston

Headquarters