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Exit Booth Agent - Savannah Airport (SAV) at Enterprise

RoleServices
LevelEntry
LocationSavannah, Gabon, United States
WorkOn-site
TypeFull-time
Posted1 day ago
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About the role

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.

This pay for this position starts at $15.50 / hour.

This position is located at the Savannah International Airport (SAV): 400 Airways Ave Savannah, GA 31408.

We offer:

  • Paid time off

  • Employee rental car discounts

  • Retirement savings plan including 401k with matching profit sharing

  • Health Insurance

  • Life Insurance

  • Dental Insurance

  • Vision Insurance

  • Training and development

The schedule available is:

  • 40 hours per week

  • Must have open availability including days, evenings, and weekends

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

  • Prepare all rental documents accurately and completely

  • Verify car information and VIN number for security and car control

  • Provide additional service to Emerald Aisle members by offering our refueling option

  • Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image

  • Ensure that “Booth” is stocked with appropriate supplies to meet the needs of our customers

  • Provide all customers with undivided attention while assisting them at the exit booth

  • Make eye contact and greet all customers; thank customer at the conclusion of all transactions

  • Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary

  • Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must have a minimum of 1 year prior customer service retail or administrative support experience

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

  • Must possess a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years

  • No drug or alcohol related conviction on driving record in the past 5 years

  • Must be at least 18 years of age

  • High School Diploma or G.E.D. required

  • Must have open availability including days, evenings, and weekends

Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (Jobs Privacy@ehi.com) to contact us about your interest in employment.

Required skills

Customer service

Documentation

Verification

Communication

Attention to detail

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About Enterprise

Enterprise

The Hewlett Packard Enterprise Company (HPE) is an American multinational information technology company based in Spring, Texas. It is a business-focused organization which works in servers, storage, networking, AI, containerization software and consulting and support. HPE was ranked No.

10,001+

Employees

Spring

Headquarters

$22.5B

Valuation

Reviews

10 reviews

3.5

10 reviews

Work-life balance

3.2

Compensation

3.4

Culture

3.8

Career

2.8

Management

2.9

65%

Recommend to a friend

Pros

Good team culture and supportive colleagues

Decent pay and benefits

Learning opportunities and training programs

Cons

Limited career advancement and growth opportunities

Poor management and lack of upper management support

Long hours and overwhelming workload

Salary Ranges

36 data points

Mid/L4

Senior/L5

Mid/L4 · BUSINESS ANALYST

1 reports

$138,000

total per year

Base

$120,000

Stock

-

Bonus

-

$138,000

$138,000

Interview experience

4 interviews

Difficulty

3.3

/ 5

Duration

14-28 weeks

Offer rate

75%

Experience

Positive 25%

Neutral 50%

Negative 25%

Interview process

1

Application Review

2

Recruiter Screen

3

Technical/Manager Phone Screen

4

Coding Assessment/Panel Interview

5

Final Round/Onsite Interview

6

Offer

Common questions

Coding/Algorithm

Behavioral/STAR

Technical Knowledge

Past Experience

Culture Fit