The Staff Engineering Manager for Application Systems Management (ASMT) leads the team that keeps critical platforms running when the business needs them most. This role sits at the intersection of operational reliability, platform stewardship, and people leadership, ensuring systems are stable today while evolving for tomorrow. If you enjoy owning outcomes, leading through real‑world operational challenges, and strengthening how teams run production systems, this role offers both impact and scale.

In This Role, Your Responsibilities Will Be:

Operational delivery is the foundation of this role. You are accountable for the 24x7 reliability and supportability of ASMT‑owned platforms, including on‑call readiness, escalation paths, and consistent execution of incident, problem, and change management. During major incidents and production outages, you serve as an escalation point and coordinate response across Service Now, Pager Duty, and enterprise operations teams. Clear service boundaries, predictable operations, and disciplined follow‑through are critical to success.

Beyond day‑to‑day operations, this role drives technical platform management and modernization. You partner with technical leads and stakeholders to ensure platforms are stable, well‑monitored, secure, and cost‑conscious, while also addressing technical debt and improving operational efficiency. Reliability and availability remain the priority, but progress comes through continuous improvement of tooling, monitoring, and platform practices.

People leadership makes both of the above sustainable. You lead and develop a team of platform and DevOps engineers, setting clear expectations around ownership, accountability, and on‑call participation. Through performance management, coaching, and skills development, you build a team that operates confidently, collaborates effectively, and grows with the needs of the business.

Who You Are:

You are an engineering leader who values clarity, stability, and ownership, and you are comfortable being accountable for production outcomes. Operational responsibility is something you embrace, not avoid.

You communicate clearly and calmly—especially when systems are under pressure—and are trusted to make sound decisions during incidents. Teams look to you for direction, consistency, and follow‑through.

Pragmatic and improvement‑minded, you appreciate well‑run processes but know when to simplify, clarify, and remove friction so teams can focus on what matters most.

Qualifications

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field (or equivalent practical experience).
• 8+ years of experience in platform engineering, DevOps, infrastructure, or application operations roles.
• Demonstrated people management experience, including performance management, coaching, and team development.
• Experience owning or supporting production systems with formal on‑call rotations and escalation models.
• Strong understanding of incident management, operational support, and service ownership.
• Clear and effective written and verbal communication skills in English.

Preferred Qualifications

• Experience leading globally distributed teams across multiple time zones.
• Familiarity with enterprise tooling such as Service Now, Pager Duty, monitoring and alerting platforms, cloud infrastructure, and CI/CD pipelines.
• Experience operating in regulated or compliance‑sensitive environments, including documented on‑call requirements.
• A track record of improving operational maturity, reliability practices, or platform support models.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages collaboration, diverse perspectives, and continuous improvement—because strong teams deliver the best results.

We are committed to investing in our people through development opportunities, mentorship, and meaningful leadership experiences. Our culture supports both professional growth and personal well‑being, enabling employees to do their best work while making a real impact.

This commitment is fundamental to our company values and to our responsibility to leave the world better than we found it. Learn more about our Culture & Values and our commitment to Diversity, Equity, and Inclusion at Emerson.